Red Taxi
Safe and affordable rides
Total ratings
4.21
(Rating count:
11,791)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Reliable service with timely pickups and no cancellations reported by many users
- User-friendly interface with good app performance and features like scheduled pickups
- Good customer service experience with professional drivers noted by multiple users
Cons
- Issues with billing practices, including additional charges that are not disclosed upfront
- Problems with app functionality, such as difficulties in entering pickup and drop locations
- Poor customer support and communication issues reported during emergencies or when rescheduling rides
Most mentioned
- Reliability of service
- Billing discrepancies
- Customer service experience
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User reviews
Recent rating average:
3.30
All time rating average:
4.21
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-16 |  | | One of best taxi app, ola, Uber sometimes failing to give rides, but in my experience red taxi never failed, keep up the good work, daily morning that "thirukural" notification awesome, |
| 2024-12-05 |  | | Worst service. Iam booking cab for daily. But they are increasing price. And last minute cancellations. Not recommended |
| 2024-11-28 |  | | its survies is excellent...! When I booked the taxi for the first time it come within 5 min ... and it is ausome but will this service be there for all time ... some thing it came to see like this service for only 2 -3 time... |
| 2024-11-27 |  | | One of the best service provider. I have uninstalled OLA and started to using red taxi. None of them asked extra payment. |
| 2024-11-26 |  | | Nice app ... But unfortunately I have left my lunch bag in hospital... Meenakshi mission..we have crossed 1.km but they charge me double amount... Apollo signal was so traffic..that charge also I paid my fare price 178...but I paid 305 |
| 2024-11-25 |  | | Initially they started good, but off late their services are pathetic, customer care is nonsensical, they are more interested in closing the ticket, rather than understanding what the issue is. Better to avoid their services and feel for it |
| 2024-11-24 |  | | package and meter plus trips are non calculated. It's too too high compared with other taxis. |
| 2024-11-20 |  | | Very good app i used in both cities chennai and coimbatore very professional service and Good driver's.paid only billed amount for even airport pickup and drop. Scheduled pickup also Available always on time. |
| 2024-11-14 |  | | "The" call taxi service for Coimbatore. In fact, I have no hesitation in calling it the most reliable call taxi service in the country, probably even the world. I've used Bolt and Uber in London, Ola and Uber in Bangalore, nothing matches the reliability of Red Taxi. Hats off to you guys! |
| 2024-11-11 |  | | Some problem with update. While booking return trip the app automatically gives few choices of pickup location not letting us do the entry. Needs to be fixed |
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