Eagle Eye Viewer
Access your Eagle Eye Video Security System from anywhere.
Total ratings
2.97
(Rating count:
551)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good camera quality
- User-friendly interface
- Ability to review footage
Cons
- Frequent crashes and stability issues
- Inconsistent video playback and loading failures
- Repetitive login issues and failed attempts
- No notifications or alert sounds
- Technical support is unresponsive
Most mentioned
- App crashes frequently
- Issues with viewing live or recorded video
- Problems with login and account locking
- Streaming video is unreliable
- Negative impact of recent updates
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User reviews
Recent rating average:
1.20
All time rating average:
2.97
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-06 |  | | I'm not able to view video footage, it just keeps spinning and then sayervideo playback failed |
| 2024-01-29 |  | | The latest update makes this app slower with multiple failed logins , errors, and repeated requests for fingerprint login! Somehow, they took a bad app and made it worse. EEN has been nothing but a headache, so why would the app be any different. |
| 2023-11-21 |  | | I've used a lot of different security software in my career and this has been the worst I've experienced so far. Constant crashes, forced log outs, scrubbing footage rarely works, falde detections, entirely unreliable. I wish I could give this 0 stars |
| 2023-11-13 |  | | No notification alert sound and video load failure. The app will work for a few minutes then you get failure to load messages. Animated loading graphic between streams. The stream is not constant. The app doesn't work like the demo may have you believe. It's been over 3 months since the installation of our service and they still can't get it to work. |
| 2023-10-25 |  | | Horrible update. Have to log in every time. Pattern doesn't work for login. The back button exits the app and has to resign in with code. Most of the time, it enters a demo mode. Old way was better. I just want to open the app and see the cameras |
| 2023-10-12 |  | | Web authentication brings up unknown error on latest version and beta. Signing in on Chrome in desktop mode on Android does still work however. |
| 2023-10-12 |  | | The app used to work very well, it has since been a buggy mess, now I haven't even been able to login for the past few weeks. Eagle Eye and Brivo need to get it together |
| 2023-10-07 |  | | Horrible. App will work for a few days and than crash and not let you login. Any security service that tends to use Eagle eye is horrible I've been through three now trying to keep my company safe. |
| 2022-08-05 |  | | I login one day it works then the next time I login it locks my account. It shows too many failed attempts to login. I only tried once and I have my password save on my phone so it can't fail. |
| 2022-07-30 |  | | This app sucks. It doesn't refresh motion cameras and didn't take my login after I repeatedly verified the credentials. For the server side, the CMVR is buggy and a poor GUI for playback. Go with someone other than Eagle Eye. |
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