Dukascopy – Swiss Mobile Bank
Swiss Bank at your fingertips
Total ratings
4.66
(Rating count:
3,052)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Fast verification process
- Fast transfers and deposits
- Easy and intuitive to use
- Transparent with no hidden fees
- Good investment options
Cons
- Poor customer service
- Technical problems and app crashes
- Complicated registration and verification process
- Hidden charges and fees
- Difficulty in accessing accounts and receiving SMS codes
Most mentioned
- Poor customer service
- Technical issues with the app
- Challenges with account access
- Frustration over hidden fees
- Complex verification process
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User reviews
Recent rating average:
2.10
All time rating average:
4.66
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-05 |  | | simply the best. not only what you want but more than you dream. believe me |
| 2024-10-25 |  | | I can not compare this to any bank. they are simply unique. long live ducascopy |
| 2024-07-31 |  | | Very bad experience tech problems looooong days to respond very restricted the worst team help ever |
| 2024-07-23 |  | | It is truly a wonderful application. It is also a global bank par excellence. I can say that it is the best in the world. Easy access to all the tools and ease of use. I also hope that the bank will increase the maximum amount that you can deposit and also increase the maximum amount that you can withdraw. But regarding the card, please enable the facilitation of the process. Sending plastic cards to Algeria and all Arab countries thanks DUKASCOPY. |
| 2023-11-02 |  | | Very useless app, my phone is lost and I can't retrieve it my other number, dukascopy do not have an option to login with mail, so guys if you misplaced your phone number, you can't use the app anymore. I am very disappointed |
| 2023-08-01 |  | | The registration is easy and straightforward, however, some countries don't issue TIN, yet they still ask you even if your country doesn't issue it, another thing is, in order to verify your identity, you MUST download another app, and wait for an hour for a video call to verify you, and if you think you can just show them your ID, just like any other organization, including government agencies, you'll be disappointed when they ask you to send a hard copy of your passport to them, by MAIL. |
| 2022-09-04 |  | | trying to get in touch with you both via dukas copy connect and via email but no response,the only partial response I got was that advising me to get in touch via dukas copy connect to answer a couple of questions,,of which I did but there where no any questions in my dukas connect support,I texted your support via that gateway severally, tried hard to navigate pass that bot to get to a consultant but every time no response both via web and app.even though you have the right to close my account |
| 2022-08-19 |  | | piece of advice, don't order this card.. the support replies fast only when you're new, once they get your money and you order that useless card they stop responding, YES ITS USELESS it doesnt even work on paypal, horrible experience. |
| 2022-07-11 |  | | This bank make every thing easier for you to open bank account, once your account opened and you want transfer your money to anyone in other bank they delay and make plenty of reason to not send your money, I don't understand why they do that, maybe they want keep the clients money with them as long as they can and regardless what is their reasons to do that, I don't recommend anyone to open an account with this bank. |
| 2022-04-06 |  | | Dukascopy is the useless bank to have listed on the appstore. Very fraudulent, all manner of charges here and there without commiserate service. I regret ever having account with them. Warning ⚠️⚠️⚠️⚠️: If you've not registered with them don't bother wasting your precious time by going through the hurdles of having an account with this fraudulent organization. |
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