Download MyDucati App to quickly connect to the Ducati world at all times!
Total ratings
3.17
(Rating count:
541)
Review summary
Pros
- Useful for access to the handbook and service records.
- Some users appreciate the aggregated recalls notification.
Cons
- Clunky and slow performance.
- Difficulties with profile completion and uploading pictures.
- Insufficient functionality and lack of valuable features.
- Excessive requests for personal information without adequate rewards.
- Inconsistent login issues and problems with password settings.
Most mentioned
- Slow performance.
- Issues with profile completion.
- Lack of useful features and value for the user.
- Excessive personal information requests.
- Problems with the app's UI.
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User reviews
Recent rating average:
1.70
All time rating average:
3.17
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Date | Author | Rating | Comment |
---|---|---|---|
2024-10-20 | Ian Smith | This app is terrible, it seems to be nothing more than a sales pitch and has a terrible UI to boot. | |
2024-10-09 | Dorian Dandridge | Impossible app. I signed up in English with an UK address but when I use the app it is all in Dutch... I tried three times with different apk versions but all defaulted to Dutch. I decided just to uninstall and not bother again. | |
2024-08-19 | dubiousricardo | Slow. Doesn't show any service details carried out just the service type. In garage scrolling only bottom two lines of Txt difficult to find what you want. Junk. | |
2024-07-18 | Jeff Payne | App Works great for the most part. Annoyed by the profile completion notification. Filled everything out and then I'm still stuck at 95%. | |
2024-05-10 | Eric | I had to uninstall. After spending $$ on a bike and not providing service manual, I'm not liking getting unsolicited ads from this app & finding no way to turn them off. I'm losing my desire to buy more bikes from Ducati to be honest. I buy a new bike each 1 to 2 years & I reckon that's just not enough for some companies to act respectful and with ethics. | |
2023-12-30 | Bryan Johnson | It is an almost completely worthless app. Almost as bad as the bikes themselves. Mine was set up wrong from the dealer, has been having electrical issues half the time I've owned it, and been to the shop twice with no luck on fixing it. I was contacted by Ducati North America regarding it and they were even less help. Short version is don't buy their bikes and don't bother with this app. | |
2023-08-16 | Tim Guhman | Thought it would be useful but not really. It does flag when there's a recall on my multi. I had it taken care of months ago but still flagged as a recall. Local Ducati shop says it shows it taken care of in there system. App doesn't really link or show anything of interest for the local club. Can't sort the events by anything that's close to you. Have to go in and individually get rid of notifications instead of select all. Just a suggestion... Have a Ducati owner/user make the actual app. | |
2023-05-17 | mark matthews | Was useful for access to handbook and service records. However this update has dumped service history and service due information..... Of little use now. Even worse you need to enter credentials every time you access app. Very poor. Updated now and maintenance issue sorted. Still need to sign in each time though! Not great. | |
2023-05-02 | fiso | No value for the user. They just want you to fill as much personal data as possible, you get nothing but useless badges in exchange. Not even a log to input your motorbike maintenance log... | |
2023-03-21 | Ryan Pham | As of today, cannot upload a picture of my bike or a profile picture even with camera permissions enabled. The configurator runs a bit slow. Would be nice to be able to have a parts/upgrades wishlist for bikes in the Garage so I can queue them up for ordering. Running on a Pixel 7 pro. |
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