Dropbox: Secure Cloud Storage
Your digital companion. Keep your files safe and sound wherever you go.
Total ratings
4.36
(Rating count:
2,302,172)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy file sharing via links without needing recipients to have Dropbox.
- Quick uploads of files, especially videos and pictures.
- A long-time user with a general appreciation for the app's capabilities.
Cons
- Complicated and unintuitive user interface, making it hard to navigate.
- Deceptive pricing and difficulties in canceling subscriptions.
- Frequent technical issues, such as upload failures and bugs.
Most mentioned
- Problems with customer support and canceling subscriptions.
- Issues with file uploads pausing or failing.
- Frustrations with the app's organizational features and interface.
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User reviews
Recent rating average:
2.10
All time rating average:
4.36
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-22 |  | | can be awkward, like if I upload, it throws file into a random folder, and I have to move it. permissions aren't always easy to see. but it's a great way to share files without using email, and a wonderful way to work with others on editing manuscripts, projects, etc. |
| 2024-11-15 |  | | The grtest thing I luv about Dropbox is when bein able to send Lg. vids via sms. All ya do is upload vids or pics & then it creates a link to share, click the "copy button" & paste it (to Sms or email) & the recipient doesn't need Dropbox to view the links either! Also, personally I don't have all of my pics & videos stored in there (Google Photos does that!) Don't store too many vids & pics so you can use the basic plan! Unless you're an avid user of course. (I'm not). But I love it!! 👌👍😁❤️ |
| 2024-11-14 |  | | Probably the worst online storage system...ever. only 2Tb of storage, max. *the slowest upload rate...even on fast internet. *vault lock times out WAY TOO QUICKLY ( after 3 minutes, then20 minutes when using a phone ...unlike for computer) * other storage system have outdated Dropbox...and are cheaper *you can't use other apps while uploading your files + *you can't even look at the files you uploaded while uploading other files...or you will get an error on your upload files |
| 2024-11-11 |  | | Dropbox used to offer atleast 100gb free originally. They still had the subscriptions but I mean it still had 100 gigs. It had more than Google drive started, which is only 15gb, but now, now it's just 2Gbs. No one has that amount of data, they have more than that. Way more than that. I'm sick of companies shrinking their products for profit, and Dropbox genuinely used to be a good service. But 2 Gbs is all you get now. So, don't use, leave it be. |
| 2024-11-09 |  | | Have used this app for years. It use to be easy to store and backup my data. Now I find all the stuff near and dear to my heart is gone. Tried recovering. It failed. Kept getting an error message about ORB being blocked - whatever the hell that is. Since everything appears to be permanently lost I see no further use for this app. Going to get a flash drive and use it instead. VERY UNHAPPY and UPSET. |
| 2024-11-09 |  | | I don't care about saving anything on anything. If anything dies, phone, computer, I just get a new one, start it up, install Dropbox and in about 20 minutes I'm back in action. Google storage, and Microsoft drive are Verizon in comparison. And the tricky part is undoing their increasing ingrainednsss and switching to DB I'd love to see a feature wherein once you install Dropbox it prompts you to switch anything like the abovementioned into its own ecosystem. Then I'll give Dropbox ****** |
| 2024-10-30 |  | | I am so frustrated with Dropbox's deceptive pricing games, that I decided to do my own research. As an AI expert, I had my systems study Dropbox's track record. Here's what I learned: "Poor communication regarding pricing tiers and lack of support responsiveness has led many to feel similarly frustrated." I contacted customer service with zero help or accurate information to address my concerns. Don't waste your time and money here with their deceptive business practices. |
| 2024-10-26 |  | | Don't use it anymore tried canceling looks like another app that doesn't give you the option to cancel your subscription or makes it super hard anyone making it super hard to cancel is usually just out for money and they don't have a great product so they will make it hard to cancel so they can get a few more dollers out ya seems like all of America these last four years |
| 2024-10-24 |  | | Apparently there is a limit on how many times people can download from your shared link. They don't state what that limit is, but apparently it's only a few times. Once it is reached they lock it out for the day and no one else is allowed to download your files! What?! And you can't contact customer support to have them unlock it unless you pay extra for customer service! I was going to switch from Google Drive to Dropbox but not now. No thanks! |
| 2024-10-19 |  | | Naturally I got a trial, I don't need to spend $200+ on storage. We'll, they've made it quite difficult to cancel. To top it off they make it very clear if you don't cancel they'll charge you and not refund you. Well, when you can't find the cancelation button and they only direct you to forums on what to do thats full of people just as lost as you are it's a bit infuriating. 13 days later and I'm still waiting for a response from customer service. |
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