CRED: UPI, Credit Cards, Bills
exclusive payment experiences: UPI, bills, cards, secure money transfers
Total ratings
4.69
(Rating count:
2,441,377)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly interface (UI)
- Convenient for paying credit card bills
- Ability to manage multiple bills in one app
Cons
- Poor customer support with no direct contact option
- Frequent payment issues and transaction failures
- Unreliable rewards system with minimal cashback
- Hidden features that complicate user experience
- Limited responsiveness from customer service regarding complaints
Most mentioned
- Customer support is inadequate
- Payment failures and issues
- Disappointment with the rewards and cashback system
- User interface design challenges
- Cancellation or non-fulfillment of orders
Upgrade to see all 50 reviews
User reviews
Recent rating average:
1.10
All time rating average:
4.69
Upgrade to see all 50 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-17 |  | | Cred has reached its limit now. Even on paying credit card bills (with assured cashback), didn't receive any. I thought it was a glitch but made atleast 10-12 payments today but received none. I'm extremely dejected, gotta uninstall it. It has been happening with me for a very long time now. When my friends get around ₹ 2-5 cashback, I receive a slap. It has made me heartbroken. Gotta suicide over it. |
| 2024-12-17 |  | | Never order anything from Cred. If you want to return something there logistic partners will give false excuses like phone switched off or person out of town where in reality they will never even connect with you. Not sure if this is on purpose from Cred .. as they are having the amount to be refunded still with them. Also there rewards are a joke, unnecessary and unusable voucher. The cashback money 1 or 2 rupees can only be used to do credit card payment and not in any other transaction. |
| 2024-12-17 |  | | 🚨Do not order from credit shopping🚨 Just use it for paying credit card bills. That too is not rewarding now. If you place return request, they will simply mark failed pickup and close. You will end up keeping the product even if it's of bad quality or different size. They have kept substandard quality products in their platform. In some cases they refund after complaining. But most of they time they will just try to torture you by giving more turn around time to resolve your complaints. |
| 2024-12-16 |  | | I’ve been using CRED for UPI payments, and while the app interface is sleek, the scanner feature often disappoints. At times, it refuses to recognize QR codes or freezes entirely, even with stable network connectivity and clear codes. Restarting the app works occasionally, but this issue disrupts the smooth payment experience I expect. CRED really needs to fix this bug to make the scanner more reliable. |
| 2024-12-15 |  | | Cred has now become like a shopping site with credit card bill payment as an add on. Too chaotic app. The Cred coins were useful long back. But now the coins are only abused to unlock product prices and all other nonsense. The Coins are utter useless. Cred simply built a customer base and now misusing it. CheQ is best in this front. You can directly use CheQ Chips to pay credit card bills. App experience is simple and clean too. |
| 2024-12-14 |  | | Ihave been a loyal user of Cred and accumulated a significant number of Cred points through consistent credit card bill payments. However, I am deeply disappointed with the platform.Despite having enough Cred points, I am unable to redeem them for any meaningful rewards or offers. Most of the options are either unavailable, have hidden terms, or lack clarity on how to use them. It feels like the rewards system is just a gimmick to keep users engaged without providing any real benefits. Customer |
| 2024-12-12 |  | | Very pathetic service, If you have any issues you can't talk to customer care since they don't have. Chat bot is worst for getting simple help you will get frustrated and 99 Percent cases issue will not resolve. similarly if you try to contact to through email there also you will get auto generated response. Overall very worst experience don't have option to give 0 start that one will also be more. worst. |
| 2024-12-12 |  | | I am using CRED app for more than 3 years and the experience is great. I was allowed to make payments on a timely/random basis without the need to pay through multiple Credit Card apps. However, the latest update is not allowing me to make additional payments apart from the statement generated one. If cashback can't be given due to losses, that is OK. But, it is unfair to restrict payments when I'm allowed to pay for using my Credit Cards! Please fix this issue eIse I have to delete the app! |
| 2024-12-10 |  | | CRED is probably the worst app on this planet. First of all, it keeps reminding to pay bills that I have already paid outside of CRED, even if I dismiss the bill, it shows up again as a pending bill next day. Secondly, their rewards system is nothing less than a scam. You get hardly ₹1 or ₹2 as cashback for making a bill payment of ₹85K, most of the time you get some useless discount vouchers that offer less discount than the instore vouchers offered directly by the merchants. Uninstalling CRED. |
| 2024-12-07 |  | | The customer support is disappointing. I faced multiple payment failures (amount debited 3 times in 10 seconds) with no way to call or chat with a representative through the app. I had to find their email via Google and didn’t get a response for a day, needing follow-ups. The app only says, “We’ve received your suggestions,” without real support options. Once the bank resolved the issue, they started calling—too late. Suggestion: Add live chat or visible contact details for better assistance. |
Upgrade to see all 50 reviews