Lake Link
Lake Link is a complimentary on-demand transportation service.
Total ratings
3.48
(Rating count:
41)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to schedule rides
- Great drivers
- Access to free travel within Lake Tahoe
- Super awesome and easy to use
Cons
- Long wait times
- Inaccurate pickup times
- App is buggy and frequently logs users out
- Limited service area
- Drivers sometimes cancel or leave without picking up
Most mentioned
- Long wait times
- Inaccurate pickup times
- App bugs and glitches
- Driver cancellations
- User complaints about service reliability
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User reviews
Recent rating average:
2.30
All time rating average:
3.48
Upgrade to see all 21 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-09 |  | | App is complete garbage wait times are completely outrageous they shouldnt even be offering rides if they aren't capable of fulfilling them Waited over an hour and the driver never showed up it said he was here I have screenshots of the app showing the driver sitting up the road for 30 minutes. They said they can't do anything? So the app is literally useless nothing it says is accurate. |
| 2024-11-21 |  | | The best tour in lake tahoe... |
| 2024-11-03 |  | | Difficult to understand |
| 2024-11-01 |  | | Make me run behind the car, it doesn't notify me something when the drivers arrive, he just call me but nobody says nothing on the call, then I go outside and the car was there. When the driver saw me he start driving the car. Thank you so much dumbass. |
| 2024-08-20 |  | | Tried to get a ride today to go 1.2 mile from our hotel to Harvey's casino. Started at 2pm, it's 5pm and still no ride time keeps going up. Canceled ride. Unuseable |
| 2024-07-05 |  | | The timing is horrible. On the app, it said 25 minutes to arrive at said location, but it had passed an hour, and it said 10 minutes. |
| 2024-06-19 |  | | Love it and j love the Lake Link service |
| 2024-05-05 |  | | Absolutely horrible. Had a "10 minute wait" that went over an hour. After an hour I finally gave up and canceled. Would rather spend 15 bucks on Uber. |
| 2024-03-24 |  | | Easy enough to use and having access to free travel witgin in Lake Tahoe is amazing. |
| 2024-02-29 |  | | Standing out in the snow watched the stupid driver go right past me. Now the wait is 90 minutes. Worst service ever has |
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