HEOS
Get great sound in any room, wirelessly
Total ratings
4.00
(Rating count:
48,325)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great sound quality when connected to Denon or Marantz speakers.
- Supports multiple speakers throughout a home.
- Recent updates have improved functionality and added features.
Cons
- Constant connectivity issues and the app often drops connections.
- User interface is clunky and not intuitive.
- Frequent bugs and crashes that disrupt music playback.
Most mentioned
- App is unreliable and difficult to use, causing frustration.
- Users have trouble with connection to devices and playlists.
- Limited support for streaming services and customization options.
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User reviews
Recent rating average:
1.90
All time rating average:
4.00
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-15 |  | | Fairly reliable. However, STOP IT right now with the excessive forced updates! It's just a remote control at the end of the day. I don't want to be strong-armed into accepting your latest nondescript "bug fixes" and "enhancements" just to turn on my receiver. |
| 2024-12-07 |  | | When I want to play my phone Playlist I open the list and when scrolling they become blank. The list is blank just because of scrolling. This problem has accured since about 6 months now with no solution. 12/24 update, also after trying the app again Playlist still some show blank, adding to the problem the after a few min the music stops. Seems the phone has to be always on. |
| 2024-12-04 |  | | I love the new group feature and bug fixes. We invested in Denon speakers (8?) throughout the house years ago when this app was not good. I almost considered switching systems because of the app functionality. The updates and fixes have given me hope that Heos will continue to support and improve their products. |
| 2024-11-28 |  | | STILL broken: Trouble connecting receiver and multiple heos speakers. Main zone keeps turning off. Troubleshooting with Denon and resetting everything did not fix. Another issue: Master volume does not consistently match multiple devices and needs to be adjusted in app every single time! 11/28/24 Constantly get error "searching for devices" when opening app. Have to restart my phone each time to fix it. Very Annoying trying to get music going on the holiday SO FRUSTRATING. DENON DO BETTER!!! |
| 2024-11-23 |  | | 2 stars because it at least connects to my (Denon) speaker (Sonos doesn't even do that anymore). But: no support of multiple profiles on streaming services limited number of services supported (eg no YouTube Music) searching takes ages unable to like a track from my streaming service from the app and that's after only 3-4 hours of use... |
| 2024-11-22 |  | | This app lacks so many features that competing products intuitively handle. Making playlists is close to impossible to understand. The fact you can't link from a song in your own collection to the artist or album is ridiculous. It would be great to customize the home screen to default only the stuff I care about. It plays songs well, I just think the UX leaves a lot of usability on the table. |
| 2024-11-12 |  | | It works but is slow. It has no option to sort the list of playlists. The now playing "feature" on the home page lets you hit play but does not start playing. This app functions like it was a high school programming class project. Due to this app, I would not recommend any speakers that utilize this app. It appears that the developers have not responded to any comments here. |
| 2024-11-11 |  | | Really regret purchasing three speakers. Great sound, but can never stay connected, and I have an amazing wifi connection. Speakers even make a screeching sound occasionally. App constantly freezes or crashes. Man, this just keeps getting worse. Biggest regret ever. Will never buy another Denon product again. Update. This just keeps getting worse. It's quite comical. |
| 2024-11-10 |  | | Worked great until the Nov 2, 2024 sw update. Now, the app won't switch between my Roku and FIOS box. From FIOS -> Roku works fine but not the reverse. When trying to switch Roku -> FIOS, the receiver initially makes the switch but immediately switches back to the Roku. The only fix is to physically power cycle the Denon AVR S750H. Then, the Denon will connect to the FIOS dvr. This started after the last HEOS update. |
| 2024-11-06 |  | | Clunky not user friendly. Will not work with soundcloud on android, i guess its a known issue that Denon can't or won't fix. Have to dowgrade quality and use bluetooth instead. Tried spotify and amazon music. Spotify is easier because you can connect directly from the spotify app instead of Heos app, which allows you to search and control playback normally on Spotify app itself versus clunky Heos app. |
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