Dispatch
Local delivery simplified
Total ratings
4.62
(Rating count:
527)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good pay for deliveries, especially for larger vehicles like cargo vans.
- User-friendly app that simplifies the process of picking up and delivering items.
- Responsive customer service team that addresses driver concerns quickly.
- Flexibility in accepting jobs that align with the driver's schedule or route.
- Opportunities for bonuses and additional perks for drivers.
Cons
- App functionality issues, including bugs and malfunctions that hinder order acceptance and completion.
- Inconsistent order availability, particularly for drivers with smaller vehicles.
- Lack of distinct notifications or alerts for incoming orders, leading to missed opportunities.
- Perceived favoritism in order assignments that may disadvantage certain drivers.
- Frustrations with the app's slow performance and updates.
Most mentioned
- Issues with app functionality and bugs.
- Good pay and support for drivers.
- Drivers feel undervalued or unheard regarding feedback.
- Inconsistency in order availability based on vehicle type.
- Positive experiences with customer service.
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User reviews
Recent rating average:
4.00
All time rating average:
4.62
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-02 |  | | I have been working for Dispatch for almost two years now, and I'm highly satisfied with them. I like using their app because it's relatively easier. They listened to suggestions from drivers and do their best to implement them. They have good pay, and their customers' service team offer quick response to concerns raised by drivers in the course of their work. Keep up the good work! |
| 2024-12-01 |  | | By far the best gig app compared to ALL other gig apps. I drive a cargo van, and the expenses are much different than a smaller vehicle. Best pay (cargo vans), Best support, weekly pay, and easy to use app. I'll continue doing Dispatch orders as long as they exist. |
| 2024-12-01 |  | | A great application here in the Bay Area. Personally, when I'm not doing my Moving Services such as apartment or storage hauls, I always tap in with DispatchIt. A great side gig for Cargo Van owners. I love the Sunruns, did I mention they add bonuses! Thanks DispatchIt. |
| 2024-11-21 |  | | Dispatch is a great morning money maker for me. I have a high top van and they are really put together when it comes to making the whole pick up an deliver process flow easily. |
| 2024-11-09 |  | | Abused by them! Don't drive for them if you want to heard, collaborate and be respected for your feedback. I told them how it was in the field and they promptly cancelled me. They don't give a damn about what you think or how you feel. Their attitude is that I should be grateful for their occasional loads. Dispatch believes they and the customers can walk all over us. This is the second driver app that couldn't take realistic feedback. Maturity level zero! |
| 2024-11-08 |  | | Dispatch is an ok app to use for making money delivering various items, but only if you drive a van or box truck. I started delivering for Dispatch about in 2022, using my SUV and was making GREAT MONEY. Dispatch was keeping me busy 95% of the time. Then, something changed. I stopped receiving orders, even though Dispatch touted me as one of their top 50 drivers in the company. Now I'm lucky to deliver 5-10 orders a month. Not worth it if you don't have a vehicle larger than an SUV. |
| 2024-10-16 |  | | Serious platform, good work opportunities and good pay, app needs work. I really like working with Dispatch, you have real time contact with Dispatchers during orders if assistance is needed. They have some good opportunities, a couple great ones and a lot of average/lower paying orders. Consistency with work depends on your market and also on the national demand for shopping. The app has come a long way, but still needs work with bugs time to time, such as not getting order requests. |
| 2024-10-04 |  | | This app could have more loads, but the upside is that when you see loads the rates are good and when you accept the load it is yours!! no waiting for algorithms to determine if you should be the one to get the load. |
| 2024-10-04 |  | | Best in the business!! Dispatch is all about supporting the drivers with the best support team hands down. They offer great paying gigs and the app is very easy to use. I have no complaints. |
| 2024-09-26 |  | | I think dispatch deserves more than just 5 stars They are the best app and the best company I have ever worked with in my life Their services can't be compared to any other app as well as their driver team and the contact support Am short of words but just wanna say thank you for putting smiles on people's face Thank you |
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