Columbus Dispatch: Local News
Local and national news, spectacular photography, and rich video content.
Total ratings
1.83
(Rating count:
740)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Quality of journalism is good with a mainstream perspective
- Long-time subscribers appreciate the content
- Provides access to local news and updates
Cons
- Frequent login issues and poor authentication process
- Ads often block content, leading to a frustrating user experience
- Inconsistent access to subscriber content despite having a subscription
- App stability is poor; crashes and freezes occur frequently
- Difficult navigation and missing features in the latest updates
Most mentioned
- Issues with signing in and accessing articles
- Frustration over ad interference with content
- Problems related to app functionality and performance
- Unstable app behavior leading to crashes
- Concerns over customer support and subscription management
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User reviews
Recent rating average:
1.10
All time rating average:
1.83
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-29 |  | | Poorly designed. Kept asking for login whenever I opened the app, then says I don't have an account even though we have a delivery account. Emails to support replies to call 800 number, but they can't fix it. Whoever is responsible for the authentication process should be fired. EDIT- Login fixed, but e-edition has no print option when opening Jumble, crossword puzzle, Sudoku etc. Images. Print icon on the image is gone, "share" button has no option to share to printer. |
| 2024-11-11 |  | | My family has been a subscriber to the Columbus Dispatch since 2006. It is a very good quality, mainstream, progressive to politically moderate, "full-service" newspaper that has tried to remain viable as consumers' information gathering habits have undergone extreme changes. There are many excellent features. However, the app that provides access to the e-newspaper has serious flaws. The most serious of these is that it is difficult, maybe impossible, to access articles in past editions. |
| 2024-09-09 |  | | Dodgy "your device is infected" and other suspicious ads now block the text of articles. |
| 2024-08-13 |  | | I have been a paid subscriber to the Dispatch since 1994. This app has NEVER allowed me to see the electronic edition of the newspaper despite repeated efforts to log in over the last ~4 years. I am left to believe that this app was designed primarily to tease and frustrate readers who want to stay current while out of town. I would continue our subscription to the print edition even if the electronic edition were functional. After I wrote this my eEdition started arriving daily. Thanks. |
| 2022-09-09 |  | | Beware of the business model for this app. They will send you an inexpensive introductory offer. They then automatically renew your offer a month prior to when it was supposed to expire and charge your credit card. If you try to cancel they will say that you cannot cancel and get your money back. The app itself is not very fluid to navigate. It's loaded with ads. The sports are a day late |
| 2022-02-13 |  | | Can't sign in. App doesn't conform to Google secure browser's policy. But since I created account through my Google account, I can't sign in any other way. Makes app essentially useless. You want to support local journalism, but they have to actually want to be supported, you know? |
| 2021-05-24 |  | | I have the 6 months trial for $1/month. This app keeps wanting me to subscribe again. I don't pay through Google. Note to developer: You must code to bridge the non-Google payers/subscribers to login and be recognized with permission to access subscriber content. It's not that difficult to do. Fix this as a priority because Gannett can't afford more reader losses! |
| 2021-03-18 |  | | App doesn't work, paid for a subscription and they updated this and it does NOT work on android device. After an update the app worked well for a few weeks then it stopped working and is back to being inoperable. This is a very poor service. I shouldn't need to reinstall this app every few days and be locked out for days. |
| 2021-02-27 |  | | 2nd review: App worked for about a month but now it's doing the same thing it was before. I'm logged in, app recognizes that I'm logged in but I can't access and read articles b/c of the pop-up in middle of screen telling me I need to subscribe or login. REALLY? Is it so hard to hire competent developers or is the cost too much? So freaking annoying. Time to cancel. |
| 2021-02-16 |  | | I have no idea how to open the paper so I can read it. Eventually able to close the extra ad bar on left. Takes several minutes before able to use. Help, this is so much worse than the previous version. |
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