Maps, Wait Times, Park Hours, Attractions, Entertainment, Dining & more
Total ratings
3.98
(Rating count:
9,571)
Review summary
Pros
- Provides accurate wait times for rides
- Good for checking closed attractions and filtering by height for kids
- Helpful for planning visits and accessing park information
- Easy to use for navigating the park
Cons
- Frequent crashing and loading issues
- Redirects users to the website instead of providing all features within the app
- Difficulties linking tickets and reservations
- Confusing user interface and registration process
- Slow map loading times
Most mentioned
- App frequently crashes or has loading issues
- Navigation often redirects to the website
- Accurate wait times for rides
- Challenges in linking tickets and reservations
- User interface is not user-friendly
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User reviews
Recent rating average:
2.10
All time rating average:
3.98
Upgrade to see all 24 reviews
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-16 | Jack Ho | Hopeless. Book hotel through app and doesn't show reservation on app. End up not getting discount with purchases in the park. Not the best of experience. | |
2024-12-09 | ע. ה. | I need a paper map for my children, and the app created this problem instead of being added. Secondly it doesn't provide info where to take shots with characters. Thurdly tye length of lanes was much more than what the app says, just the plastic signs were accurate | |
2024-12-07 | Dickson Wong | Order is not showing in the apps, it just forwarded to webpages. | |
2024-11-29 | Newton Wan | If your computer geeks & marketing guys are now on the sly creating sign ups but no one uses the app.. Make a better more user friendly app that solves customers problems. Keep their user experience magical.. Not a standard crappy app. First thing.. I have to register all the kiddies I'm trucking along?? At the entry gate with them jumping and screaming?? Screw your lawyers and 100 pages of disclaimers and EULA Popup a window for easy registration. Crazy Lobotomised app interface design team. | |
2024-11-19 | yan xu | not clear and can't buy the ticket due to maintenance | |
2024-11-17 | Francesca Rivera | Its good but the app still redirects you to the website which makes the website a little pointless | |
2024-11-11 | Joven | Tried to register my ticket but the app says "ticket has reached the maximum number of reservations allowed for its ticket type" hard to contact support not replying in emails | |
2024-10-29 | Michael Cedrick Ong | Easy to use Very helpful A mist need in your stay | |
2024-10-20 | Raissa Amaral | Good app, l would like to be able to view the attractions in the main map. Not very practical to be coming back and forth. | |
2024-10-19 | Sharon Zhao | Not user friendly.. to just link the tickets together took me whole day to figure it out |
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