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Total ratings
3.64
(Rating count:
302)
Review summary
Pros
- Effective VPN service when working properly.
- User-friendly app design.
- Stable connections have been reported by some users.
- Good VPN speed for streaming in certain regions.
Cons
- Frequent crashes and bugs, especially after updates.
- Issues with DNS not working and lack of user control over DNS settings.
- Trouble logging in despite having active accounts.
- Complicated trial process requiring credit card details upfront.
- Confusion around VPN protocols and limited functionality.
Most mentioned
- App crashes or doesn't work after initial download.
- DNS issues and lack of control.
- Problems with login credentials.
- Performance declines after subscribing.
- User dissatisfaction with trial requirements.
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User reviews
Recent rating average:
1.30
All time rating average:
3.64
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-15 | Henry Roehrig | Password field does not accept special characters like " : ; ? and more. Unable to login. | |
2024-09-28 | Armando Ngandu | I hate it doesn't work for crying out loud | |
2024-08-09 | Francis Byrne | It works well very well.. when it doesn't crash upon loading. When it does load, the connection is very good. Note that I last used in June 2024 - I see there have been crash fixes.. so I'll see. | |
2024-08-02 | Dixie Gacosta | Keeps on crashing after paying. Working fine during trial. Now, after being charged, app keeps on crashing | |
2024-07-29 | Andrew Matthews | Recent update made it stop working | |
2024-06-30 | Harry F | gives free trial but will not allow you past until you add your card details. unacceptable I don't want to add be card details before I know what's available to me. I have no guarantee that I can stop deduction before free trial ends or I leave because I don't like it. This is a no no | |
2024-05-26 | Vas TamΓ‘s | Can't log in with same email+password that I can login with on the website. It says wrong email or password.. I have an active account with vpn turned on. | |
2024-03-20 | Ian Slater | Won't connect at all on firestick and only two UK connections. Poor. | |
2024-02-07 | Abbas Al Lawati | Dns isn't working well. And now you can't control the Dns settings from the app. How annoying | |
2023-12-09 | Eugenius NPC | Been using this for years,, it was very good, but these past few months the DNS simply doesn't work on either Samsung 2022 model or on LG OLED 2023 model. Absolutely no tangible help from their customer service aand 2 yrs payment totally wasted. The two years prior to these latest 2 yrs it only worked half the time and sporadically. |
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