Access
Scan a DICE ticket with your own mobile.
Total ratings
1.00
(Rating count:
47)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- App crashes frequently.
- Inability to access or view tickets.
- Slow customer service response times.
- Password reset issues.
- Not compatible with all phones.
Most mentioned
- Doesn't launch on Android 15.
- Frustration over accessing tickets.
- Issues with account and password management.
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User reviews
Recent rating average:
1.20
All time rating average:
1.00
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-16 |  | | Complete rubbish |
| 2024-10-30 |  | | Please update. Doesn't launch on Android 15 |
| 2024-08-22 |  | | Handy when it works but when it doesn't there's no other way to access tickets - can't even print them out before the concert in case. Customer service is too slow to respond whan there's a problem so it can't be sorted out in time for the concert. Frustrating that attending concerts is contingent on having a certain phone! |
| 2024-08-04 |  | | Note: this app is NOT for tickets. It is for venues |
| 2024-05-19 |  | | Password reset is broken in app and on web. No response from dice after 3 hours, show in 90 mins. No web or email alternative way to get tickets. Lost old password due to buying tickets with my old phone which has since been replaced. Wish I didn't have to use this broken mess. |
| 2024-04-19 |  | | My events are not showing. I can't even chose them |
| 2024-02-21 |  | | one of the worst apps i have ever had to use for anything |
| 2023-11-14 |  | | The app crashes frequently. |
| 2023-06-03 |  | | Not compatible with my phone. As the only way to access tickets, this is causing considerable frustration and distress. |
| 2022-02-14 |  | | Rubbish, can't login to see my tickets as the app text message is invalid and downloading this I need a password when I only have a mobile number login. Needs fixing ASAP |
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