Dell Audio

Dell Audio helps in personalizing and updating Dell wireless headsets.

Dell Audio - Personalize Your Wireless Headsets

"Dell Audio" is a companion app for Dell wireless headsets that enhances your audio experience. It allows users to customize settings with two audio modes: Collaboration and Multimedia. Enjoy features like noise cancellation, automated actions, busy light, and voice guidance. The app supports models WL7024, WL5024, and WL3024, and provides battery status updates and firmware notifications. Tailor your headset to fit your needs for calls and multimedia with ease.
Install from Google Play Store

App stats

By: Dell Inc.
Users: 5,112
236
Version: 1.0.3 (Last updated: 2024-07-18)
Creation date: 2024-02-18
Permissions
Location: precise location (GPS and network-based)
Other:
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • full network access

Other platforms

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App summary

Dell Audio is a companion mobile app for Dell wireless headsets that enables you to personalize and enable headset features. This app currently supports Dell Premier Wireless ANC Headset- WL7024, Dell Pro Wireless ANC Headset- WL5024 and Dell Wireless Headset- WL3024.
Select between two Audio Modes which customize your settings based on your activity:
• Collaboration Mode - Be heard clearly when you are on conference calls with Mic Noise Cancellation. Control noise from both near-end and far-end mic.* Control the volume of your voice on a call with Sidetone slider.
• Multimedia Mode - Set preset modes with Audio Preset. Create your own Custom preset using the Audio Equalizer, by adjusting settings for bass, mid-range, and treble levels. Or choose from predefined audio profiles: Default, Bass Boost, Speech Boost and Treble Boost
In addition, the Dell Audio app allows you to do so much more:
• Manage Noise lets you turn on noise cancellation or adjust the transparency level to decide how much surrounding sounds you want to hear.
• Automated Actions allow you to pause music or mute mic when you take off the headset*. With Quick Pause, you can even pause music or mute mic by taking off just the earcup.*
• Busy Light turns on a red colored light on the headset when you are on call, indicating to people around you to leave you undisturbed, ideal for hot desking and hybrid work.
• Voice Guidance turns on audio prompts for device features.
• Battery Status indicator displays your headphone’s battery status with a visual battery indicator.
• Device Settings display the current firmware version and provide update notifications.
*Feature available on select headset models

User reviews

trash. doesn't detect the brand new headphones. tried everything
by Martyn Taylor, 2024-12-03

READ THIS TO FIX YOUR ISSUE. For those having a hard time with the app not detecting your headphones, allow me to help since Dell clearly does not care. Connect the headphones to your computer via dongle and perform the firmware update using Dell's firmware updater available from their website. The headphones will then be detected by the app, and you can perform future firmware updates via app. Not many features in the app. Don't really find the point of this app besides future firmware update.
by Jewel Thomas, 2024-11-12

The app refuses to connect to the Dell WL7024 headset that I just got. I've tried uninstalling and reinstalling the app, restarting my phone, unpairing and repairing the headset, and multiple combinations of all three of those in different orders. No matter what I do, I cannot get the app to find my headset. Also the "tip" when it doesn't find the headset is super passive aggressive. "Bring the headset closer to your phone to enhance its discoverability". Brother my phone is ON TOP OF IT.
by Phillip Mason, 2024-10-02
View all user reviews

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