Crypto.com Onchain
Self-custody multi-chain wallet - your keys, your crypto
Total ratings
4.57
(Rating count:
34,621)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Compatible with a lot of chains
- Fast and clean design
- Has potential for improvement
- Multichain support is easy to switch networks
Cons
- User interface is difficult to navigate
- Frequent technical issues and bugs
- Missing customer support options
- High fees for transactions
- Money often disappears without explanation
Most mentioned
- Money disappearing or lost during transactions
- Poor user interface and navigation
- Technical issues with app performance
- High transaction fees that discourage small users
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User reviews
Recent rating average:
2.40
All time rating average:
4.57
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-05 |  | | This app has several pages. I transferred money into the main page from coinbase. That showed up. I went to trade and it wasn't on the page in the app. So I transferred it from one page to the next in the same app. My money disappeared. The vendor they used said it's completed. They say it's not. I copied and pasted the send money. I used bitcoin and sent it to bitcoin. I showed them the transaction. they didn't tell me I did anything wrong, but can't help Scam alert. Stay away |
| 2024-04-19 |  | | I had this wallet for several years now, and I had no issue until the other day. I have transferred from the app to the wallet and back a few dozen times now. But yesterday Inwas transferring from the wallet back to the app, and wola..instead of going to the app..it went into the blockchain and lost all of my coins. They say its my fault, I say it's a glitch because the transfers are easy and simple. So be weary and careful. |
| 2024-03-08 |  | | I type this with all due respect but I think this is the worst UI of any wallet I've downloaded. Went to leg in after a few years of not using it, they sent me a confirmation email, then a text to verify, then had me enter a pin. I couldn't see the numbers to click because of a banner they had blocking it. Had to eventually click back on my phone then got locked out for 4 hours. The overcomplicated repetitive security features is why I originally deleted this a couple years ago. |
| 2023-12-17 |  | | It has potential! It might one day be great, but it's not there yet. The good: It's compatible with a lot of chains. Some features feel seamless. The lacking: The browser is bare bones. It lacks basic features. Web3 connectivity is often buggy. Swap and bridge are great when they work, but can be quite buggy. Not for power users. |
| 2023-10-13 |  | | My #1 wallet app for all things, but for the past 2months or so, when getting ready to swap, bridge etc the confirmation screen gets stuck loading even with great signal, the app updated , clearing cache , closing it and restarting doesn't seem to do anything and if it does it'll be like a one time thing. Frustrating. |
| 2023-09-19 |  | | Horrible app. If there was an option to give negative stars, I would. It is extremely difficult to navigate. I bought $40.00 USD converted to BTC. I went to a site that many of my friends have used, so I know it's trusted, to purchase a service. The money disappeared. There is no contact us feature or customer service option to try and figure out where my money went to. I still have no clue where or even how to look. I will from the top of social media everest about how bad this app/service is. |
| 2023-02-27 |  | | Besides being fast and cleanly designed, this app is a nightmare. I test out all the major crypto wallets/apps and I sent $20 worth of an asset in just to explore and see how hard it is to get back out. It's hard. The minimums are high, the gas fees heavy, and everything demands you enter deeper and deeper into their system and provide more and more info/payments/assets. It's an asset trap. Easy to send in, impossible to get out. Would cost more than $20 to remove. Booo! |
| 2022-12-08 |  | | New version of this app is great. Cons: it has a bug that duplicates an open tab randomly over another and must be closed and reloaded... Annoying Multichain is easy to switch networks, tabs are network independent and its fast and smooth. Better than metamask which is impressive! Also has a buy feature w/debit (wish they had a free transfer from bank, so I could dump Coinbase) Bug that made Tabs erase so far hasn't shown up. |
| 2022-10-26 |  | | Thought I'd give it a try. For me it wasn't user friendly. I think for folks may have less difficulty than what I had. I did some experimenting and figured I lost somewhere in the neighborhood of $20 something floating in the blockchain. With the network gas fees there was a necessity to fund multitudes of different tokens to be prepared for the time when you are going to transfer, swap. Update 10/26/22 The app keeps improving and I'm becoming more proficient. 4 Stars for improvement(s) |
| 2022-09-20 |  | | Pretty Good App, But Be Aware. App is solid, but will have trouble running smoothly on devices that arent recent flagship devices, but will work for the most part. Wallet withdraw GUI is pretty messy, and setting up withdrawal addresses can be tedious with having to switch back and forth between menus. Also waiting 24 hours to withdrawal to whitelisted addresses can be annoying especially since there is no option to opt out. |
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