Superbuy Shopping
Superbuy offers a one-stop shopping solution for global users to shop from China
Total ratings
3.86
(Rating count:
739)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Excellent customer service, especially regarding item inspection and communication
- Easy to use app with a good user interface for shopping
- Helpful features such as photo quality checks before shipping
- Ability to source hard-to-find Chinese products
Cons
- High shipping costs that can be significantly more than the cost of items
- Frequent issues with app functionality, including notifications and clipboard links
- Poor customer service experiences reported, including difficulty obtaining refunds
- Problems with app not registering links and updating properly
Most mentioned
- App functionality issues
- High shipping costs
- Quality customer service and item inspection
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User reviews
Recent rating average:
2.80
All time rating average:
3.86
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-17 |  | | A huge headache. Only used it once and had so many issues. |
| 2024-12-05 |  | | order item from the app but were not able to deliver. they are inexperienced with the shipping regulations. i ended up spending money for nothing |
| 2024-11-04 |  | | I love this app. App itself didn't have any issues. Also service they provide is great. Thanks |
| 2024-10-17 |  | | cannot enable notifications on Oppo Reno 12 |
| 2024-07-24 |  | | highly unsatisfied. i understand that i live in a remote area that not every shipping company could reach, it's not their fault. but they weren't able to ship my goods even after i used their shipping expert service and didnt even refund me for it. this felt very shady and scammy to make you spend more money, i will not be buying anymore from there. im happy that other people got their stuff, maybe i just got unlucky (still extremely unprofessional on their part) |
| 2024-06-26 |  | | App needs optimising for the latest Android... on my phone, notifications aren't compatible and therefore can't be activated. S24 Ultra latest patch. |
| 2023-09-10 |  | | I love this app but suddenly lately it doesn't allow me to upload photos or access my camera, which are both really important since I need to show agents or circle in a photo what products I want. Access to photos isn't even shown internally as a permissible option to turn on or off, I'm not sure how to fix it. I've tried uninstalling and reinstalling multiple times |
| 2022-11-10 |  | | I'm having a terrible experience with this company. It's really a nightmare and I'm not exaggerating. I just want to get my package delivered doesn't matter how much it cost, I think its better to forget about so it's cheaper to me. I can't get a refund, I write messages to diferent "expert agents", one saying something, the the next day. A different "expert agent" say something different. Terrible communication, super expensive shipping costs. I just want all this end. |
| 2022-06-18 |  | | This is an excellent app with people working for you, like if they are buying for themselves. They also have people taking pictures of your items before they are shipped. They will tell you if things don't look right. When shipping, they are also out for your safety. This company deserves a hundred 💯 stars 🌟. |
| 2022-01-11 |  | | It is a away to get certain chinese made products that is hard to get if you live in overseas. They are very responsible and my shopping experience is overall good. The shipping is a little bit expensive. But if you need certain things that you can't get on Amazon, this is a way to go. |
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