DoorDash Order Manager

Order Manager is an all in one tool for growing your business through delivery.

DoorDash Order Manager

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View on Google Play Store

App stats

By: DoorDash

Users: 285,195

370

Rating: 2.31

(1,098)

0.02

Version: 4.8.7 (Last updated: 2024-11-27)

Creation date: 2016-04-19

Email: me*****@doordash.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
connect and disconnect from Wi-Fi
full network access
run at startup
prevent device from sleeping

Ranking

# 117,077 ▼ 153

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App summary

Analyze keywords

DoorDash Order Manager is an all in one tool for taking in orders, adjusting and managing them before preparation, and keeping them on track from pickup to delivery. Get help when you need it with live chat support. Grow your business through delivery.
You can sign up your restaurant for DoorDash at https://get.doordash.com in less than 5 minutes.
- Keep track of all your orders, and make sure your delivery customers get an A+ experience
- Easy 1-click confirmation of an order — no faxes, phone calls, or emails
- Tools for managing an order – Add Additional Charges, Mark Items Out-of-Stock, Contact Customers, and more
- Automated and fast — we’ll automate cancellations & refunds if an order has an issue

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to use for the most part
Decent app for managing orders

Cons

Frequent bugs and connectivity issues
Poor customer service and support
Notifications and alert system are overly intrusive
Limited printer compatibility
Problems with app updates causing functionality issues

Most mentioned

Login errors and trouble accessing the app
Frustration with excessive notifications
Concerns about customer support and communication
Issues with the app's printer compatibility

User reviews

It only says updated order manager when I try to load it. We haven't had a single order since this ridiculous update.

Shyanne Phipps, 2024-10-20

After years working with doordash,I realized doordash dose not care about the busin owner side. 1 )they don't offer a printer like u-eat/gb. I have requests multiple time, they don't give a s**2) today tablet just stop turning on, I request a New tablet, They say it's gonna take in about a week for the replacement 😑 really?somehow like this not next day shipping 😑? A Week of 20%fees they do NOTcare for. Ask if OK off for week? now login error charges don't just honesty show find it

Everyday is surprising day :D, 2024-08-28

Doordash is the worst customer service I have ever dealt with. 38 calls, 12 e-mails, 1 week of service being down, and no one can help. I keep getting sent in circles because apparently it's impossible for their support team to get a hold of anyone who can help. They just send you an e-mail saying they'll reach out, and then never do. If you're a business, beware, this company is the worst I've ever dealt with.