POSB digibank
POSB digibank (mobile) – virtually invisible mobile banking.
Total ratings
4.43
(Rating count:
120,450)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Speedy and efficient processing for basic transactions
- Intuitive human-machine interface praised by multiple users
- Ease of use for digital payments and transfers
Cons
- App crashes or closes unexpectedly after updates
- Slow loading times and lag during use
- Frequent issues with OTP delivery and login problems
- Problems with app permissions affecting functionality
Most mentioned
- Inability to open the app after updates
- Slow performance during login and transactions
- Issues with OTP not being received or timing out
Upgrade to see all 27 reviews
User reviews
Recent rating average:
1.80
All time rating average:
4.43
Upgrade to see all 27 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-14 |  | | App keep 'crashing' (auto logged out) everytime after a bank transfer is made to any other bank account. Frustrating and time wasting to do multiple log in for multiple bank transfers. I'm using updated Android 15 Google pixel. Well I uninstalled the app as per what you recommended, rebooted device, reinstall app, app installed, reboot device, set up app, successfully logged into account, tested transfer to another account, after transfer account is auto logged out again. |
| 2024-12-14 |  | | Horrible UX (scroll snapping when I want it least), flaky stability (crashes when tapping away from transfer confirmation no matter which option chosen). This is all the Best Digital Bank can offer, as they are too complacent to heed offerings from the likes of Monzo, Trust and GxS bank |
| 2024-12-11 |  | | I have been using this app for 6 years without any problems. As of recently, I am unable to receive OTPs via SMS in a short period of time. It will be sent minutes later or even hours later. I have restarted my phone multiple times and reinserted my SIM card, and the last resort is to uninstall and reinstall the app, but it is in vain. My phone's android software is up to date. I can't call their hotline as it also requires OTP for verification. I am very displeased with the problem I'm facing. |
| 2024-12-10 |  | | The digibank app has been down for more than 12 hours since 3pm yesterday. Opening the app brings up the message 'Sorry, we are currently experiencing technical difficulties. Please try again later.' Uninstalled the app and reinstalled, still the same. Tried installing the app in a newer phone with Android 14, still not working. This is a serious reliability issue, and we can't even use online banking on web as mobile app authentication is required. I am appalled by the lack of standards. |
| 2024-12-04 |  | | Allow path selection or store in Downloads folder by default, I can't download the pdf and find it ever, always need to use browser instead which is stupid. |
| 2024-12-02 |  | | After I made a transfer and tap "back to home", I got a time out error message and got logged out. Previously was working fine until I had firmware update on my Samsung phone |
| 2024-11-29 |  | | UI is mostly stable and serves its purpose but especially in the main page, it like to "jump"/'snap" when you are scrolling the page which make it very annoying and causes mis-click due to the snapping effects moving the screen while u were trying to click. Should definitely remove that snapping effects as it doesn't really serve any purpose. |
| 2024-11-09 |  | | very very very bad service. otp never received in email. customer service also cant do anything.no choice have to walk in stand and queue very long |
| 2024-11-06 |  | | For political reasons, Kaspersky antivirus was banned from Google Play Store recently. As a customer who had already paid for subscription, I had to sideload the app. Being a thorough security software, it requires Accessibility settings to be allowed. This is not an unusual behaviour. It protects the phone and the transactions. This app refuses to run because of this. This is a failure on the part of the development team of this app. Kaspersky antivirus is a world renowned high quality software |
| 2024-10-30 |  | | Few times it happened online shopping required me to authorise Notification to approved in posb bank apps.. but when I press enter apps nothing happen and the approved ot reject page did not appear .. and my online payment being declined... pls fix this .. Pls note that my version of the apps is the latest |
Upgrade to see all 27 reviews