Cubii

Track your workday workout on your Cubii smart desk elliptical trainer.

Total ratings

4.29 (Rating count: 627)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Helps track progress when it works
  • Provides daily steps and activity tracking
  • User finds the Cubii device itself effective and beneficial for exercise
Cons
  • Frequent connectivity issues with Bluetooth
  • Inconsistent syncing with the Cubii machine
  • Requires the app to be open for accurate tracking
  • Users report losing activity data due to app malfunction
  • Limited integration with other health apps, like Samsung Health
Most mentioned
  • Connectivity problems
  • Syncing issues
  • App needs to be open for tracking
  • Problems with data not being recorded
  • User frustration with customer support response times
See reviews for Cubii on Google Play Store
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User reviews

Recent rating average: 1.80
All time rating average: 4.29
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5 star
5% (1)
4 star
15% (3)
3 star
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2 star
10% (2)
1 star
50% (10)
Date Author Rating Comment
2024-09-23
Elisabeth Small
I am Very Frustrated! September 20, 2024 the app stopped tracking my progress on the second page. I use Cubii every day and it now says I didn't use it for 3 days! It has always cheated me out of a few up to 100 reps a day, they never fixed that. I am really upset now that it won't keep my progress at all! I do screen shot every day so I know what I have done, this is not ok. I like to keep the running progress over time, 1.5 years. I sent 3 emails and no response. Day 4 no record of progress
2024-09-21
Pamela Dolbear
Not syncing, again. It didn't sync at all yesterday 9/20/24 & isn't syncing today. Fix the syncing issues! As much as I like the Cubii machine, I hate the app. I forget when it started but I keep having to go back to them to say that although it keeps track on the main page, as soon as I go to the Progress by Week tab, it's not tracking. The last time the response was "We know. We're working on it." But then it happens again. I don't know what they keep doing to break their own app so often.
2024-04-19
D H
The app disconnects if you pause for a bit. It is problematic when using it while working. You have to think about it and take the time to pull up the app and reconnect it. The app doesn't add the workout that you did while it was disconnected, which defeats the purpose of the app keeping track of your workouts. So, if you have the time to constantly look at the app, to make sure it's connected, stop what you are doing and reconnect it before starting, I guess it would be okay.
2024-04-08
Phil Brent
App is ok. Unfortunately it is not developed enough to connect directly to Samsung Health. You would think in 2024, apps designed for health or fitness would incorporate one of the largest brands in the smartphone industry. Consistently drops connection, to app, thus you lose any tracking of your time using it. Overall I would not buy the model because of app, it's just not good. Buy the lower end model that's analog.
2024-04-02
Sriram Parthasarathy
Unfortunately, the app does not seem to do the one thing that I suspect most users would like it to do, which is to stay connected to the Cubii and track strides/steps. 50% of the time when it does connect (via Bluetooth to my android phone), it will lose its connection within 1 minute even though the cubii Bluetooth light indicates it is connected and fully charged. Nothing gets tracked unless you close and restart/reconnect the app. It is not worth using the app if this happens half the time.
2024-01-19
Glenn Blinckmann
This app is great for syncing with your Cubii, but there's a lot of room for improvement here. First, the bluetooth connectivity is hardly solid. It takes a long time to connect and often requires turning bluetooth off and on. I'd blame the OS, but this isn't a problem with other Bluetooth connected apps that I have. The other limitation in this app is that it sync *only* with the Fitbit app. If you use something else, like Samsung Health, there's no sync available for that.
2023-06-06
Ashley
The elliptical itself is great, but the app has some issues that are hopefully fixed in the future. Lots of syncing issues where either the app won't sync, not matter what I try or when it actually does sync the numbers are off from what's on the machine itself. Other time the app will just stop counting strides, so it will be off from what the machine says. A temp fix is uninstalling then reinstalling but I have to do that weekly.
2022-08-10
Peter Duffy
Some issues with consistently linking with my Google Pixel 5 phone and Fitbit Sense. Solved the Fitbit issue by using my longer band to put it on my foot. I rely on Fitbit to count my hrly #s. Works okay but it stops showing any update of RPMs when I'm cycling. Tried force stop/restart the Cubii app, it sometimes works. Tried rebooting the phone, that has done the job when other tries have failed. I hope it keeps evolving, the concept and engineering is good. The app interface to Fitbit isn't.
2021-10-30
Ron LEWANDOWSKI
The app is not responding after almost a year of working, and about 3 weeks ago it stopped working, and it was helping my legs, and my rehab Dr. noticed an improvement, and now I can't tell how many strides, time ,calories and miles, and had friends on there to motivate each other .. Spent a lot of money and it comes down to a app that doesn't work...Now after uninstalling and updating and pairing clearing the cache, and checking for viruses ( none ) I get the error message ( ..Something went wrong! please try again after some time )... called tec support many times and its the same answer will send to our app team
2021-02-08
Ian Carley
Update the app to synch WITHOUT being open. There is NO reason for you to not have that as an option for people. I use my phone all the time and for me to have to have the app open in order to have it synch with anything is ludicrous. I don't use this thing for workouts, I keep it under my desk and use it sporadically throughout the day. It makes the app completely useless for tracking when it doesn't just track automatically. Fix it because I KNOW I'm not the only person annoyed with this.
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