Axiom Bank
Axiom Bank's new Android App!
Total ratings
4.02
(Rating count:
123)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Some users appreciate the friendly staff at bank branches.
- The app has improved functionalities for depositing checks.
- Customer service at certain branches is praised.
Cons
- The app is slow to open and often fails to log in.
- Recent updates introduced issues like constant loading and authentication failures.
- Removal of features like fingerprint login and quick inquiries is disappointing to users.
Most mentioned
- Slow performance and constant issues after updates.
- Difficulty logging in and authenticating.
- Frustration with customer service and branch accessibility.
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User reviews
Recent rating average:
1.90
All time rating average:
4.02
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2022-03-08 |  | | Google Play Store states it's a new App, but it still has the same issues: shows updating, please wait, 100% complete, keeps going round & round like it's thinking & not allowing you to open the App |
| 2021-09-11 |  | | Was a convenice to many in melbourne branch. Once they moved all their banking to St. Cloud, most including myself were not willing to drive 40 plus miles to do banking or wait several months for their repairs to on lj e accts previously set up. |
| 2021-07-27 |  | | Why did you guys update this? Dont ever fix whats not broken! Guess what you broke it!! I have not been able to check my account since the update very frustrating. |
| 2021-07-24 |  | | Downloads updates every time you go to open it. Then the circle spins for hours, even when you push the app out of your phone, the circle is still spinning when you re-open it. |
| 2021-07-23 |  | | Since the new update, app is very slow at opening. Sometimes it does not open at all, having a very hard time checking my account. |
| 2021-07-20 |  | | Every so often it won't let me sign in. I just keep getting a message that says unable to authenticate. |
| 2021-07-18 |  | | Takes forever to open, and then it drops the account information, never really sure if it up to date or not! |
| 2021-07-07 |  | | I have no problem with the app. I have a problem the banking system. its the worse bank. you can't get customer service on time. you have to watch the time to call has soon they open in the morning or you have to wait 20/30 min before you get through. you can't get them 30 mins before closing time. if you have a problem with your account after hours or on the weekend, you don't have no one to talk to because they are close. when you paid a bill or do any transactions from your account it says pending 2-3 days. Am tired of the foolishness. can't wait to change them. |
| 2021-06-19 |  | | I Love the Winter Haven Branch!! Staff are Very Very Friendly. I Love Donna, The Manager and I miss Sam. Always going the extra mile to help. |
| 2021-06-03 |  | | I don't have a problem with the app ,l have a problem with the bank itself.. almost every single time I go to the branch they have to call to get answers |
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