tryCricket by Cricket Wireless
See how Cricket stacks up with a free 14-day test drive of our wireless service.
Total ratings
4.05
(Rating count:
733)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Free 14-day trial allows users to test the service without cost.
- Many users report good service quality and clear call quality during the trial.
- Easy ordering process for the SIM card through the app.
Cons
- Numerous users experienced issues with the app not functioning correctly, leading to inability to activate SIM cards.
- Lack of customer support response, with many users unable to get help when facing problems.
- Users reported not receiving confirmation emails or instructions needed for activation.
Most mentioned
- Problems with app functionality and activation of SIM cards.
- Issues with customer service and lack of support.
- Positive feedback on the service quality during the trial period.
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User reviews
Recent rating average:
2.60
All time rating average:
4.05
Upgrade to see all 24 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-16 |  | | This really is great service and I wanted to thank Cricket for this free trial. YOUR AMAZING!!! |
| 2024-12-09 |  | | Best wireless phone provider that gives u free 14 day trial freee!!!!! |
| 2024-12-05 |  | | Definitely going to switch when my 14 day risk free trial is over. Love the service and coverage |
| 2024-11-16 |  | | This app is cloned. Please remove all devices from this app. This app is downloaded on my phone and this isn't my carrier and I can't uninstall it from my phone why? |
| 2024-11-01 |  | | Never got the text message customer service is just music didn't work |
| 2024-10-17 |  | | Absolutely worthless app. I signed up for the free 14 day trial. Never received the confirmation email as the instructions said I would. I did actually receive the sim card (no esim option). Once installed, there is no way to activate it since the app doesn't work and I never received the confirmation email. I tried this on IOS also. Same result. I ordered another sim to see if I would get the email...never did. Customer support is a joke. Cricket clearly doesn't support this free trial. |
| 2024-10-07 |  | | "Uh oh! Something went wrong. Oops. Maximum number of characters exceeded. Form imput fields are limited to 50 alphanumeric characters." That's what is displayed after entering and re-entering, triple checking my info for receiving SIM card. |
| 2024-10-02 |  | | I got the sim, popped it into the phone, and it was OK. Talked to my brother for two hours to find out that they cut it off because the phone wasn't compatible with their network. Im like how i was just talking for two hours. Too many phone companies are scamming people even when they give out free trials. I never liked cricket anyway and will never use the service. If I could give a zero, I would because I was able to talk for two hours before they said no, no, not this phone lol. |
| 2024-09-17 |  | | It doesn't look like the 14 day trial is a thing anymore. I downloaded the app and enetered all my info. It said it would send an email to complete the process. Never received any email. Tried to chat with customer service but nothing happens when you click the chat button. Is cricket even in business anymore?? |
| 2024-09-04 |  | | I really am enjoying using cricket . I am trying out the service by using the free trial, and so far, so good! The sound is crystal clear, and honestly, I haven't had any problems with the service and all of the people I have talked to with Cricket have said the same , that they haven't had any issues with them and love the lower rates. |
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