Little
Africa's First Innovative Taxi Hailing App Combining Transport & Technology
Total ratings
4.23
(Rating count:
14,776)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good safety driving skills by drivers
- Courteous drivers
- Innovative features like transferring money between wallets
- Overall good cab service with justified costs
Cons
- Frequent app glitches and hanging issues
- Inaccurate pricing and billing discrepancies
- Slow and unresponsive customer support
- Mapping inaccuracies and non-refreshing locations
- Drivers often unaware of routes or locations
Most mentioned
- App performance issues including hanging and glitches
- Problems with pricing accuracy
- Dissatisfaction with customer support responses
- Driver navigation challenges
- Inaccurate map and location features
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User reviews
Recent rating average:
3.40
All time rating average:
4.23
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-03 |  | | Best service Ever you need .life good ,life Easy ,Afford able.... consider little.#Team little forever |
| 2024-11-30 |  | | Best taxi. was stranded in the rain and was picked with good safety driving skills by little cab. all other apps had failed |
| 2024-11-05 |  | | The App is alittle whacky. But I love the fact that my driver is happiest on Little Cab. Makes for a smoother ride. |
| 2024-10-30 |  | | The SOS helpdesk was very professional and very helpful. Kudos guys! |
| 2024-10-29 |  | | Rubbish updates & accuracy. Estimates on the app go up 20 times giving false expected payments. Fix it. |
| 2024-08-26 |  | | overall the app is not bad, except for some map inaccuracies and other minor bugs. the customer support is extremely slow |
| 2024-07-15 |  | | Always shows riders who are too far away. It doesn't calculate road distance just assumes cars can take the shortest route over buildings to me. This has led to too many cancellations, I've spent 30 minutes waiting for drivers who cancel because I'm too far |
| 2024-01-07 |  | | Your food delivery app no longer works. This started the moment you did a Christmas update. I can order taxis, but can't order food. 1 star because I reached out, send errors videos and your team promised to get back to me and it's been crickets since then. Update : Little reached out and kept me informed of the changes they were trying out until the module started working again. Kudos for sticking to your word this time, keep at it |
| 2023-12-06 |  | | I have to give it a very solid one. First of all getting a driver or rider is so hard and I mean before choosing to delete it I had to wait about 10 minutes or so as drivers just reject your request. 2nd I escalated an issue about a driver they called me and nothing was done. The fact that the drivers know Little charges per minute and km they really do make the best of it and some take you in circles or use longer distances or drive slower in my case the driver said his phone switched off . |
| 2023-11-15 |  | | This is a great app, and I would rate it higher, but I am only giving 3 stars because of a recent change requiring all corporate riders to select Comfort vehicles. While the upgrade to Comfort (although at cost) is appreciated, sometimes Comfort vehicles are not available, and one could gladly use Basic or Economy to avoid long waits for Comfort options. The change was not recommended by my corporate provider, caught us all by surprise. |
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