MoMo
Welcome to the world of MoMo
Total ratings
3.82
(Rating count:
45,290)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- The app is generally secure and functions well for most transactions.
- The interface is modern and easy to use, with some users appreciating the design.
- There have been improvements in accessing the app without being restricted to MTN data.
- Users find the core functionality of money transfer services to be satisfactory.
Cons
- The app has frequent issues with logging in, often displaying error messages.
- Users face difficulties with the OTP (one-time password) process, experiencing delays and errors.
- The app does not allow certain functionalities like taking screenshots or accessing some features when not on MTN data.
- A sluggish performance is noted by many users, with slow response times for transactions.
Most mentioned
- Frequent logging in required with OTP, which is annoying for users.
- Problems with transaction confirmation and app crashes.
- Lack of screenshot functionality, hindering users from saving transaction proofs.
- Slow app performance, particularly in delivering tokens or confirmations.
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User reviews
Recent rating average:
2.40
All time rating average:
3.82
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-09 |  | | It's the best option so far, and i recommend everyone to use it, especially for payments and its flexibility and free of charge it's a direct and different offer of its kind not compatible, doesn't consume time that's why I recommend it to everyone you can make payment whenever you are. It doesn't need transport from one place to another. What is needed is only having a deposit on your phone. The rest is enjoying this service at your own pace. I highly recommend to everyone's. |
| 2024-12-04 |  | | The app is good but opt is too much. Keep me lock-in as long as I am using the app. The deposit minu work good but the Cash out and others barely work since the app was updated, I have not been able to login. Everytime I try, this is the Pop up notification '' ops something went wrong, try again later'' The old version was good. |
| 2024-12-03 |  | | 1. I love this app and the design. Make this app your only app and add more functionality 2. The only reason I didn't give it 5 stars is because someone decided to make two apps that do different things and limit what this one can do. 3. The only issue I have with it is that you only enter your password when logging in and after that you can just send money without requiring. I would suggest requiring a password as a confirmation just before you send and it's a bit annoying to wait for the opt |
| 2024-11-07 |  | | It was Nice for MTN to think about making this app. It's a big step to digitalization. But the fact that I'm not able, to screenshot my proof of payment, beats the whole idea and purpose of thi app. A lot needs to be done to perfect this app. When I pay, the Receiver's name is not shown on the receipt. Just the receiver's MoMo number. The app is secure, and it works, so I rate it 1 Star for functioning. |
| 2024-11-06 |  | | Can't take screen capture with your OS. Makes no sense that the app stops you from doing it. I would have fired the Android developer who thought it's a good idea. Also, app keeps crashing at start. |
| 2024-10-25 |  | | The app has become very slow lately. Also, I really wish the security experience could be improved... rather than giving the impression that one is still logged in, only to be forced to start over from scratch after having already filled in all the transaction information. Maybe after a lapse in usage, just request the pin again without starting afresh... or just don't give the user the false impression that they're still logged in by giving access to certain screens. Thanks. |
| 2024-09-25 |  | | I installed the app and the first sign up step is to enter your phone number. Every time I tried, I got the error message "Service Unavailable, we are having trouble fetching this data. Please try again later". I did try later and later and later. But the same reoccurring message for a day. Couldn't get past the first step to sign up. If they fix the problem I may try it. But for now, it is just a waste of my time. |
| 2024-09-05 |  | | I bought Light B from BSBEE via MTN MoMo on [date]. I received a transaction ID, but the code to load on my prepaid meter is missing. Despite checking my transaction history, I couldn't find the code. Despite multiple attempts to find the code, I couldn't locate it in my transaction history or anywhere else. I only see my transaction ID and the unit of light purchased, but not the essential code. Please help me obtain the code or resolve this issue. I'm unable to use the light without it. |
| 2024-08-08 |  | | Dark mode would be much appreciated for my eyes, more bank options too. Thanks And oh, about the hide balance function I think it's state shouldn't have to be changed evertime I launch the app. Excellent momo service, love it. Very stable👍and secure. Tho I think screenshot should be an option. I'm giving a 4 for serving it's primary function excellently. |
| 2024-07-18 |  | | Changed my review from one star to four after realizing the reason it wasn't working was because I wasn't using MTN network for internet. When I switched, it worked perfectly. I appreciate the security feature, but with the way we have network outages nowadays being restricted to only your internet to use the app can lead to problems |
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