Complete ID

Monitor ID & Credit on the Go

Complete ID: Identity Protection App

"Complete ID" is an Android app that enables users to monitor their identity and credit securely. With features like SSN monitoring, dark web surveillance, and 24/7 support, it helps safeguard against identity theft and alerts users to potential fraud. The app allows for easy updates to personal information and provides access to essential resources, ensuring users stay informed about their identity protection status wherever they are.

App stats

Users: 22,394
28
Rating: 2.28
(128)
Version: 3.5.10 (Last updated: 2024-06-24)
Creation date: 2017-04-17
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: directly call phone numbers, read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • run at startup
  • reorder running apps
  • control vibration
  • prevent device from sleeping

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge
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App summary

Identity theft can happen anytime, anywhere. Monitor your Complete ID™ identity protection account information easily and securely with the app, so you can have peace of mind at all times. Never miss an update and make the most of your membership, wherever you are.

Complete ID helps protect you from every angle with comprehensive identity and credit monitoring and assisting in identity restoration if identity theft were to happen to you. Get identity theft protection no matter where you are in life.

The Complete ID app* unlocks the ability to:
•  Update your personal accounts and information at any time
•  View multiple identity protection monitoring services at-a-glance
•  Monitor your credit to help financial security and to protect your identity
•  Stay on top of notifications with dynamic headers
•  View and monitor all alerts in one place
•  Learn more with resources right at your fingertips

Key Complete ID features:
• SSN Identity Monitoring
Get alerts for any name or address associated with your SSN and identity if they are being used fraudulently
• Dark Web Surveillance
Scans billions of breached records for your data and alerts you if your personal information has been exposed on the dark web
• U.S.-Based Restoration & 24/7 Support
Help restore your identity if it has been stolen with our dedicated restoration specialists 
• Financial Account Takeover Monitoring
Receive notifications for bank account applications, newly opened bank accounts, bank account takeovers, credit card applications, and new credit card openings.
• Three Bureau Credit Monitoring**
Get alerts if your personal information has been used to open or apply for a new credit card account.
• Annual Three Bureau VantageScore®***
Track your VantageScore from Experian®, Transunion®, and Equifax® annually and see which financial behaviors are helping or hurting your credit score
• Monthly VantageScore powered by Experian***
View your VantageScore every month and stay on top of your credit score

About Complete ID:
Complete ID is a comprehensive and multi-layered identity protection, credit monitoring, and identity restoration service. Complete ID is also a part of Experian, a global leader in identity security and one of the largest identity protection providers around.



Copyright © 2021 Complete ID

*You must be enrolled in Complete ID prior to downloading the app.

**Monitoring with Experian begins within 48 hours of enrollment in Complete ID. Monitoring with Equifax and TransUnion takes approximately 4 days to begin. You may cancel your membership in Complete ID any time online or by calling 1-855-591-0202.

***Calculated on the VantageScore® 3.0 model. Your VantageScore 3.0 from Experian indicates your credit risk level and is not used by all lenders; your lender may use a score that’s different from your VantageScore 3.0. Click here to learn more about this: https://www.completeid.com/vantage-score-3-0/"

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • App fails to open or crashes frequently
    • Issues with updates, users stuck on update screens
    • Problems with biometric login and password management
    • Poor customer service reported
    • Multiple users facing issues with server communication errors
    Most mentioned
    • Cannot log in or stay logged in
    • Issues with app updates and installation
    • Frustration with slow performance and navigation
    • Biometric login does not work or is missing
    • Overall poor experience and trust concerns regarding security
    User reviews
    I've never had a problem before now. The app says there's an update, but when I go to complete the update, there's no option to do so. I've deleted and reinstalled several times and am still unable to log in
    by Audra Herrera, 2024-06-24

    Dear Complete ID. Launching your app brings me to a blocking screen requiring an Update, but uninstalling & reinstalling simply brings me back to the same screen requiring an Update. Please fix this. Thank you.
    by Gabriel Nelson, 2024-06-22

    App Won't Open The message says to update the app. However, there's no update on Google Play. It's so frustrating! The app used to open, but not anymore.😤
    by Allen Ells, 2024-06-22
    View all user reviews

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