Capture App - Photo Storage
Keeping your memories safe have never been easier!
Total ratings
4.33
(Rating count:
73,419)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- The app was helpful for storing photos and preventing loss.
- Some users reported prompt and effective customer service.
- There is an option to select multiple photos for download.
Cons
- App crashes and bugs are frequent.
- Limiting factors such as needing a paid subscription and phone number verification hinder access.
- The app is reportedly no longer available in certain regions, leading to data loss for users.
Most mentioned
- Issues with accessing accounts due to outdated phone numbers.
- Problems with slow loading times and app performance.
- Difficulties in downloading large amounts of photos and specific file limitations.
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User reviews
Recent rating average:
1.40
All time rating average:
4.33
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-20 |  | | I won't give the app "automatic backup" access since I prefer doing this manually, and I'm therefore not able to get past the initial app screen since there is no way to dismiss this access claim. Have no idea how I can access my files anymore. |
| 2024-11-16 |  | | The app won't let me do anything without having a paid subscription. I am a Telenor user and i pay for my phone subscription, now I gotta pay extra to use my cariers services, even tho I pay them already? |
| 2024-03-19 |  | | I made an account years ago and i had many pictures saved. I still have my email and my password, but I have changed my phones and phone numbers several times throughout the years, and now that I try to log into my old account to gain access to my old photos, I can't do it without the verification code which telenor ID sends to my OLD PHONE NUMBER which DOESN'T EXISTS ANYMORE. Give us an option to change the old phone number before loging in because I have lost YEARS of MEMORIES thanks to you 😡 |
| 2022-10-03 |  | | They fixed my problem with verification quite promptly! Developer response had a link to the live chat support who fixed it for me immediately. Happy with good service here |
| 2021-07-19 |  | | My picture data is added but this application is not for asian people and my data was losted i cannot recover my pictures, very bad experience and poor service. :( |
| 2021-02-21 |  | | Hi capture team i used app in 2016. And i uploaded my very important data in this app. But now i download it and its not available in asia. I m very sad that i wasted my all data. Please help me to how recover my data. Please reply soon thank you |
| 2020-09-22 |  | | The app is buggy. Videos goes down to 144p when you save them with capture. The only good thing is that pictures saves are good, but then when you want to scroll down to a picture that is 2 years old it bugs back up to the top |
| 2020-09-17 |  | | Been using this app for years without a problem but since the beginning of this years it have been constant problems I know it has been the same problem with mine as with my husband and daughter I am getting real pist have called Telenor and I don't think its help to get to make this work, Have uninstalled and installed again and again for a hope it may work normally gain but no, and today I can't even open the app, not from playstore it just shuts down also in my phone, please fix this |
| 2020-08-03 |  | | The app crashes every time I try to create an album and if eventually it creates the album then it shows all the pics and video from phone at one place rather than to show any option for selected folders like camera photos, WhatsApp photos etc. It's a dump I would say and its developers need to have a little knowledge of a better user interface. |
| 2019-11-11 |  | | I Cant log in on app, because the app sends some security number on the phone number that i have used and i dont use that number anymore, i have tryed to log on with e- mail and pass, and than again it asks for that code. Now i dont have accsess to my photos...I m realy devestated... |
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