ComEd

ComEd's app allows you to easily access your account information on the go.

ComEd

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App stats

By: An Exelon Company

Users: 754,295

1.63K

Rating: 4.10

(14,407)

34 new ratings

Version: 24.42.0 (Last updated: 2024-11-15)

Creation date: 2012-04-18

Email: co*****@exeloncorp.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: directly call phone numbers

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
full network access
run at startup
control vibration
prevent device from sleeping

Ranking

# 69,955 ▼ 62

Other rankings

#183 in Business (Free) ▲ #26 in fvd speed dial chrome keyword 52 ▼ 9

Other platforms

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Not available on Edge

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App summary

Analyze keywords

ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· View hourly pricing information as a participant of the Hourly Pricing program

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

The app is capable of reporting outages and tracking their status effectively.
The initial version of the app had useful features like biometric sign-in.

Cons

Frequent login issues and session expiration requiring repeated logins.
Many users experience crashes, especially during sign-in or when trying to access certain features.
Problems with payment processing, including issues saving payment methods and incorrect billing.
Inconsistent notifications and difficulties in accessing bill-related documents such as PDFs.

Most mentioned

Issues with logging in and staying logged in.
Crashes and bugs making the app unusable.
Problems with payment processing and session expiration errors.

User reviews

This app is worthless at the best-of-times. When it does decide to open - the verification request does not work for SMS and when you request an email, the code has expired by the time you receive. Garbage - for a company that charges way too much for technology R&D they fail with a simple mobile application. What makes this an even more waste of digital space is that if you have an active running VPN application - app does not even start. Update...removed this app from my phone, wasted space.

Michael Zatarga, 2024-11-20

App works just fine. Electric bill keeps going up like everything else. I remember when it was <$30/mo, and that was with the old incandescent bulbs. Crazy how we switch to LED's and bills is $38.19 for supply, $18.09 for taxes that was already deducted off our income tax, then another $46.63 for delivery fee. It's insane!

Ken, 2024-10-01

Well after about 5 or 6 months since this app was overhauled, everything seems to be working, except for the outage reporting. If I try to include it on the home page the app crashes. The only way to correct it is to clear out the app and start over leaving the outage reporting off. I guess we don't need to know if there is an outage in the area. I've reported this quite some time ago.