Coconut Kenny's
Order Takeout and Delivery, Earn Rewards, and Enjoy Exclusive VIP Offers!
Total ratings
4.65
(Rating count:
265)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to order through the app
- Good food and drink options
- Clean atmosphere
- Ability to scan receipts for points
- Fast service and friendly staff
Cons
- Issues with signing in and account access
- Errors when trying to use rewards
- Not user-friendly interface
- Payment processing failures
- Lack of an order tracker or notifications
Most mentioned
- App issues related to signing in
- Difficulty in redeeming rewards
- Positive feedback about the food and staff
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User reviews
Recent rating average:
3.60
All time rating average:
4.65
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-06-26 |  | | They updated the app recently. I can no longer sign in (fb login tells me I have to use email, email tells me I have to use fb). Contacted coconut Kenny's and they said they can't fix it but I can use a new email address. I don't HAVE a different email address. Super disappointed. |
| 2024-04-06 |  | | I mostly like the app but it gives me an error message when trying to order while using the BOGO reward. Please fix this |
| 2024-03-20 |  | | As far as the business goes, Coconut Kenny's is awesome! I would totally recommend it. But as far as the app goes......IT FREAKING SUCKS!!! I have stayed logged in to the app and was building and saving up my points. And we ordered a lot. Dine in, we get one pizza. Takeout, we would get two or three pizzas. But today, 3/20/24, I went to order through my app, and I didn't have an account. I wasn't even logged in anymore. When I tried with both email and Facebook, it wouldn't let me. š¤·āāļøš š”š¤¬š¤¦ |
| 2024-03-11 |  | | After the latest update on the app it won't let me sign in so I can use my rewards. I have tried to sign in on the app and on the desktop website but nothing will work. |
| 2024-03-01 |  | | They are always nice, most of the time the place is clean There are a male and female restroom that are clean. Overall we love this place. It's our third time coming here within the last two months |
| 2024-02-10 |  | | Fantastic food & drink options, fun and clean atmosphere, great people! I love this place. It's my regular go-to when I'm looking for food options outside the house. Keep being awesome Coconut Fam, you're killing it! |
| 2023-04-24 |  | | Love the restaurant, love the app. It makes ordering food easy and even keeps customers in the loop by telling them when and where to apply points as well as deals they have going on! I will gladly eat myself silly at this restaurant. |
| 2023-02-05 |  | | I have no problem with this app. Easy to order through the app or just scan your receipt to get points. Highly recommend. |
| 2023-01-17 |  | | App works great! So easy and encourages even more yummy food at this great restaurant! |
| 2023-01-07 |  | | Incredible 10 out of 10 we used to drive an hour to eat here and now we only drive 15 minutes!!! And the app is easy to use and the staff is super friendly!!!! Thank you!! |
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