CocoFax - Free Fax App | Send
Send and receive faxes with CocoFax. With no fax machines, no landlines needed.
Total ratings
2.04
(Rating count:
114)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- App works well for sending faxes when it is operational.
- Easy to set up and use for occasional fax needs.
- Notification emailed when fax is sent successfully.
Cons
- App frequently locks up and crashes.
- Difficult to access or upload files other than photos.
- Complicated cancellation and refund process with no direct support.
Most mentioned
- Issues with app performance and locking up.
- Problems accessing necessary file types (PDF, DOC).
- Misleading claims about free fax services.
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User reviews
Recent rating average:
1.80
All time rating average:
2.04
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-11 |  | | Mmmm very disappointed cuz the web version is amazing but the app for Android is super slow and I could find the right file I could not send PDF just from mobile app. |
| 2024-09-26 |  | | Old interface, won't find numbers in Contacts, cannot easily find files |
| 2024-08-08 |  | | Coco fax is a cloud service with no actual support staff or business location. They don't respond to cancelation requests. There are many disgruntled reviews written on trustpilot stating the exact same thing. I'd avoid this site. I had to cancel my credit card just to ensure I don't get charges because I can't reach anyone to cancel. |
| 2024-07-26 |  | | Locks up constantly. It advertised that 10 pages could be sent free. But there is noway to just get 10 free sent. And since app kept locking up, buttons would not work, said no permission when settings said All permissions granted. I surely would not pay if this is the aggravation I would receive with each fax. |
| 2023-11-27 |  | | They lie about being able to send free faxes. The app barely even turns on let alone do anything else. The app reminds me of an abandoned ghost town. |
| 2023-09-09 |  | | Worked immediately and fax was received in a timely manner. Never knew there was a fax app until I needed a fax machine and didn't have one. So grateful I found this app and that it was easy to use and it worked without any problems or need to purchase before using. Thank you, CocoFax. You literally saved the day. Keeping the app installed for my next "emergency" need!!! |
| 2023-08-10 |  | | Horrible service, no way to contact other than through email. You can't cancel service without emails and waiting on them to respond. |
| 2023-05-18 |  | | It's not free and they don't take debit cards. They are most likely looking to screw you someway with "it's free".... Just another scam to take a hour out of your life. |
| 2023-04-13 |  | | No option to upload doc files or PDF.. The application only asks for permission to access photos and videos. The pdf and .doc/.docx files do not show up on the upload options. |
| 2023-02-14 |  | | Most useless and waste app. Its service is just the worst.. install only if u would like to waste ur time. Its claims to be free just for name sake doesn't provide any free fax service. App doesn't work at all, it wouldn't show u the option to select ur attachment file from storage. Worst |
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