Austin American Statesman
Access breaking Austin news, Texas updates, local sports, and more.
Total ratings
2.10
(Rating count:
237)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Provides local and world news coverage
- Diverse reporting
- Update has fixed login issues for some users
Cons
- Frequent login issues preventing access for subscribers
- Ads disrupt reading experience even for paying subscribers
- App stability problems such as crashes and failures during authentication
Most mentioned
- Inability to log into the app to access subscription content
- Technical issues with the app, requiring uninstalling and reinstalling
- Frustration over the app's overall quality and performance
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User reviews
Recent rating average:
1.60
All time rating average:
2.10
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-27 |  | | No way to cancel my subscription> |
| 2024-02-09 |  | | This is still terrible. Just wanted to update. If you have not yet subscribed, please don't. This is akin to robbery. You should be able to access content on the app if you have a digital subscription. No way to login with your existing account! Also, it constantly shuts down. And the chat support folks cannot drop you fast enough once they find out your issue. They must know it is unfixable. Extreme incompetemnce. |
| 2022-12-31 |  | | I wish Oklahoma City had a paper with diverse reporters and coverage like this. They are spot on with local and world news. They take the time to consider issues and follow stories and issues and news, not just breaking news. |
| 2022-11-14 |  | | It is ridiculous that as a paying subscriber it still embeds ads 5 seconds after starting an article. It inserts the ad at the top of the page bumping the text down and interrupting reading. I get that newspapers need lots of ads but this is ridiculous and makes me think this is a 3rd rate news source. |
| 2022-11-06 |  | | I bought the digital subscription, but I can not use it, because the app fails during authentication with error: Authorization Error Error 403: disallowed_useragent Why do you publish the app that doesn't work? I am going cancel my subscription. |
| 2022-05-26 |  | | Absolute trash I called tech support and everything and I couldn't even access the full subscription version of the app tht I was paying the whole time save your money |
| 2022-04-04 |  | | I was able to log into the app! It has been fixed! This is an update to my rating from 11/10/21 where I reported that the app did not allow users to log in. The app seems a little different, hopefully the notification options work well now. I'll update my review based on my usage over the next few months, but for now I'll give it a solid 3. |
| 2022-01-30 |  | | Update 7: they.... Tried to fix it. But it's still broken. Update 6: you guessed it. Still broken. Update 5: still broken Update 4: still broken Update 3: Still broken.... Can't log in to subscription Won't let me sign in to my subscription. Update 2: more than month later, still can't access subscription content. Canceling subscription. Login won't let me access my paid subscription. |
| 2021-10-08 |  | | We spent the entire morning with 2 Statesman representatives on the phone as today we were unable to log in to read the paper. We have uninstalled and reinstalled the ap and it does not recognize email address or password. Statesman representative confirmed email address and password. Still no luck! |
| 2021-05-07 |  | | Haven't been able to log into this app in over a month. I can log into the website on my laptop just fine. Uninstalling and reinstalling the app did not help. I'm going to cancel my subscription if this isn't fixed very soon. |
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