Order ahead and get rewarded!
Total ratings
4.50
(Rating count:
1,307)
Review summary
Pros
- Great atmosphere and friendly staff.
- Extensive menu selection catering to different wellness needs.
- Quick order fulfillment with high-quality ingredients.
- Easy navigation and user-friendly interface in recent updates.
Cons
- Frequent technical issues preventing app and location functionality.
- Payment processing errors and inability to use gift cards.
- Lack of clarity regarding promotions and rewards not applying correctly.
- Inconsistent performance and user experience after updates.
Most mentioned
- App does not work or crashes frequently.
- Location services are inaccurate, making it hard to find local stores.
- Rewards and payment issues are prevalent.
- User interface could be more intuitive.
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User reviews
Recent rating average:
2.30
All time rating average:
4.50
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Date | Author | Rating | Comment |
---|---|---|---|
2024-07-12 | Elaine Richardson | Great atmosphere & super friendly staff! The owners are very hands-on, and are actively supportive in our community. There are several convenient ordering options, and an extensive menu selection, catering to different wellness needs. I ordered a sandwich and a smoothie. Both were made quickly and exceeded my expectations in taste & quality fresh ingredients. I look forward to trying many more of the menu items, it's a great way to add healthful, beneficial choices to my eating habits! 😁 | |
2023-06-14 | Bob Potts | I did not really like when the did the updated app, which deleted everything from my past with Clean Juice. When they had the spike in pricing, I stopped going as often. But today in 1 hour they attempted to run a new tracking app 145 times, and what they tried to extract from my phone was outrageous. Using just added program for Functional Software it wants to know everything about you on your phone. I was a paying customer, but to steal all the info on my phone is wrong. I am deleting app | |
2023-01-04 | Alejandra Gecevski | App doesn't work at all. I try to log in and it always wants to confirm my phone number. When I enter it, a pop up reads "I don't need to create a new account because it recognizes my phone number" I click ok ...and nothing happens! I click back and the only way to go back is to log out....so frustrating | |
2022-07-09 | Jennifer Alvarez | Keeps on giving me a locating setting outside of my state. Even with my proper zip code in my app account profile. Have already ordered from wrong location and lost out on drink and $$. Not sure how to correct that. Have marked my closest location as favorite. But there is no place on map to enter a zip or go by current location. | |
2022-05-04 | Kat Cline | Got a promo for free delivery. Whenever I try to order, I add a new card and it says NO card, must add a card to pay. Tried to pay with Google pay and it crashes. Then I get a notification that my order is getting ready. So I get nervous thinking I have three orders coming (I tried a couple times then reinstalled and tried again)...called the store..."No order for you!" Gave up on a $25 order. | |
2022-04-29 | D.S. Anderson | The app has some issues when trying to make changes when an order is in the cart. It won't let you add an additional form of payment with removing items in the cart, adding another payment, then you have to reenter the order. | |
2021-09-11 | Gina Hearn | *LOCATION PROBLEM FIXED* OPEN SETTINGS, FIND THE APP, CLEAR THE CACHE AND RESTART THE APP. I used to use this app frequently, but then the app wouldn't load location starting back in early summer 2021. Tech could not reproduce my issue. I read here that I am not the only one who can't see location, and account information. It was so frustrating I just quit trying to use the app. Recently I decided to try messing with the app. The above is what worked for me. Hope this helps someone. | |
2021-07-25 | Jan Wingren | Please fix the location feature on this app. I should have the option to select a favorite store rather than have to search for my local store everytime. Location services don't seem to work on your app and I get stores 3 states away as the first option and then have to go search for the store in my areas. You guys just built an app with features bigger than your brand. I hope you are the Starbucks of juice one day but, not just yet. | |
2021-07-14 | Sharon Anne | Worked fine when I first got it. Then I noticed my rewards never go through so I always have 0 points even though I order through the app a lot. Now I cannot order delivery or pick up, view purchase history, or gain rewards. The app is useless. Uninstalled it | |
2021-06-29 | Julie Nespeca | I love Clean Juice but the app is always having some kind of problem. The current issue is that it won't load any of the locations, my card info, my rewards status, or my previous orders. These errors make it impossible to use the app for anything: I can't order ahead for pickup; I can't pay ahead or at the store with the app; I can't scan my rewards code from the app. I uninstalled and reinstalled the app to no avail. The problem persists. This has been going on for over a week now. |
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