Legacy View

Information and control for your Chandler Systems water treatment system

Total ratings

4.62 (Rating count: 779)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • App allows remote operation of the water treatment system.
  • Useful for checking flow rates and managing settings.
  • Bluetooth connection is convenient for close-range access.
  • Updates have addressed previous issues and generally improved functionality.
Cons
  • Requires location permission for Bluetooth connectivity.
  • Frequent connection issues, especially after updates.
  • Inconsistencies in device detection and connection capabilities.
  • User interface is outdated and lacks helpful instructions.
Most mentioned
  • Connection issues
  • Bluetooth dependency
  • Location permission requirement
  • App usability and functionality
  • Response and troubleshooting from support
See reviews for Legacy View on Google Play Store
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User reviews

Recent rating average: 3.00
All time rating average: 4.62
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Rating filters

5 star
26% (6)
4 star
22% (5)
3 star
9% (2)
2 star
9% (2)
1 star
35% (8)
Date Author Rating Comment
2024-12-09
John Hildenbrand
The latest revision works great! All the important data points are there to see, and changing frequency of backwash is super easy.
2024-11-30
Derek Shearin
The app overall works, but it would be much better if you could access the app info without being connected to the units. If I walk into a store to purchase salt, I cannot check how much is currently in the tank. it seems it should download the current (most recent) data to the phone. I can't see how much water I've used or anything.
2024-09-07
Steven B.
Bought a new water softener from Paul Bunyan plumbing and drain. I didn't know that these new softeners come with Bluetooth and Wi-Fi it blew my mind. The app itself is easy but I'm still trying to figure out how to use it. Lol.
2024-09-02
Patrick Miller
absolutely love the app you can operate the entire thing from the app it is so convenient
2024-05-27
Eric Millette
app works fine for my needs, since it is bluetooth you do need to be pretty close to the unit to connect. If you have a water meter as part of your filter unit, it seems to round up/down to the nearest 10 gallon increment. Not sure exactly how this works, but if we are away we will see a few days of exactly 10 gallon usage per day which accounts for a tiny irrigation we have going. I know it doesn't use 10 gallons so the water metering is only an estimate.
2022-12-09
troy stanley
The application was working fine until the most recent update on 11/11/2022. Now, the real-time water flow no longer displays, and cumulative water charting no longer is being recorded. 12/6/2022, quick response to email, troubleshooting found failing flow impeller. Appreciate the assistance!
2022-12-07
Nick Goree
App was working and then all of a sudden wouldnt let me connect on my android phone. I tried troubleshooting in every way I can think of. I click on the unit and it asks me for a password. Ive entered everything I can think of with no luck. Click on "Reset Password" and it just asks me to enter the password again. I called the manufacturer for help and was told they only know iPhone stuff - good luck. Nice product support on a $4k unit.
2022-06-17
Lorene Spencer
The app will no longer connect to our system and hasn't for a couple of weeks. The aeration filter shows up when I press the app, but when I push it to connect, it won't connect. The system does have bluetooth turned on and so does my Android phone. I have an Android 8 phone. I have tried all of the steps in the instructions, but it still won't connect. The only one I couldn't find to do is checking if permissions for Google has been given in the Legacy View app. How do I do that?
2022-01-29
Eric S
Unable to start app. Worked fine for a year until recently. Last used about a month ago. Now see a full white screen with the logo for a fraction of a second and then closes. Receive an error after a couple attempts that the software has a bug and to try again once the developer fixes.
2022-01-11
Sherri King
I am having trouble getting my Android to get the Metered Softener to install in the app. It installed the Aeration Filter just fine. We made sure Bluetooth was on in the valve, said bE1. We unplugged from the wall socket and took the 9 volt battery out, waited and reinserted and plugged back in. I restarted the phone, made sure Bluetooth enabled on phone, permission is allowed, location turned on. Anything else I'm missing?
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