Peach State Health Plan
Mobile app for members of the Peach State Health Plan.
Total ratings
2.91
(Rating count:
133)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- Can't log in or access the app.
- App frequently has loading issues or errors.
- Inconsistent functionality, especially related to viewing insurance information.
- User experience is poor with repeated phone call frustrations.
- Registration and password reset processes often fail.
Most mentioned
- Inability to log in or access account.
- App is not functioning consistently.
- Customer service and tech support issues.
- Problems with viewing or retrieving insurance information for dependents.
- Error messages during registration and login.
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User reviews
Recent rating average:
1.00
All time rating average:
2.91
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-09 |  | | The last time I called to get a PCP I was given a name and number of a doctor and the the number didn't go to that doctor. I haven't been able to log into ambetter for months and when they send me a password reset it doesn't work. I have never had a successful phone call in the 3 years I've been with ambetter. Not one successful phone call. I guess you don't have to worry about paying bills if somebody can't get seen by a doctor. |
| 2024-08-29 |  | | I can't even log in via the app. The whole reason I downloaded the app was bc the website wouldn't show the authorizations but to my disappointment the app doesn't work at all. |
| 2024-07-29 |  | | The app isn't working. I thought it was my phone, but I already read all the comments and definitely is not me, it's you 😅 Also, I just changed my plan to Peach State and took several times reading and comparing provider's to finally choose one for my kids. And surprise!!!! They are not accepting nee patients 😡😡 when on the website clearly said. Accepting new patients! This is definitely frustrating 😑 😤 😒 😩 |
| 2024-05-29 |  | | The app is completely useless but the insurance is fantastic for the most part. I tend to have issues with getting ahold of anyone to actually answer questions because I get told I need to call another number and then I end up going in circles. |
| 2024-01-11 |  | | It doesn't work Period Shame on these people. In a world where they have your do all you stuff on, on line apps. You need to do much better. Joke am better my behind. get it together. Just Stupid if I could give zero stars that's what this would be Zero. |
| 2023-08-28 |  | | It has my information but does not show my kids name or anything & they are the ones that have the insurance. I can not see their card information or the card its self. Please help as when I first downloaded the app it was working fine! |
| 2023-06-24 |  | | At first it worked well but know when I login and try to find my kids information under my insurance so they can get what they need it doesn't work. This app is very inconsistent and definitely needs some updates. |
| 2022-12-23 |  | | This app NEVER works. You log in and a wheel just spins forever. |
| 2022-11-28 |  | | It never works. I've downloaded this app over and over and it never has worked for me. It's garbage |
| 2022-09-20 |  | | Unable to log in, it keeps loading the page. Can't do anything on the app. Useless! |
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