Mobile App for members of Iowa Total Care
Total ratings
3.09
(Rating count:
125)
Review summary
Pros
- Easy to register and navigate.
- Convenient to have a digital card.
- Positive experiences with quick responses and helpful support.
Cons
- Inability to log in or access account information.
- Frequent errors and app malfunctions.
- Inconsistent information between app and website.
- Lack of updates and maintenance.
- Useless for viewing health information or managing accounts.
Most mentioned
- Issues with logging in.
- App does not work or frequently crashes.
- Lack of relevant or consistent information.
- Problems with account registration.
- Frustrations with app being non-functional.
Upgrade to see all 20 reviews
User reviews
Recent rating average:
1.20
All time rating average:
3.09
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2024-10-21 | Lilly Rodriguez | I made an account but it never let me log in, it kept on sending a Dame code, stupid | |
2024-08-24 | Ron Bremner | Can't do hardly anything... It won't let you enter your doctor's name. You can't fill out the required Health Risk Screening, and the steps shown on the Iowa Total Care site don't work and sometimes don't even exist. It's like they started the app and then quit. I'm not sure what value it has, aside from showing part of your Medicaid card information. Under the 'My Doctor' there was no information in the app. | |
2024-06-22 | Keni Ro | I downloaded this app to get my ID card but seems like the dental card is not on here. | |
2024-01-29 | Ronda Stapleton | It has almost none of my information available on the website. Ex: Not even my doctors name. The Health Alerts, though they do reference my malidies, are not up to date either. | |
2023-12-04 | Taylor Seibert | The app literally doesn't do anything! It's janky and doesn't tell me any of my health information. Basically pointless. | |
2023-11-18 | H T | This app is a no for me. I couldn't get past the screen that asks for your member i.d. which is the first screen right after the login. Apparently, if you logged in on the website you can't login on the app? | |
2023-03-13 | Jeff Bartels | Can't get past to signing in. This app doesn't work at all!! Don't waste your time downloading this junk. | |
2022-11-22 | Mackenzie Onken | Can't even get into the app. Sign in and it doesn't work. Would not recommend, deleting. | |
2022-11-14 | Amy Witter | obviously used to work based on reviews. wen I first got the app it worked once or twice. hasn't worked since and I an having the same issues as everyone else. don't waste ur time w this app and the developers need to fix this. the most recent update did not fix anything | |
2022-11-09 | Kevin | After I enter my email address & password as requested the app just buffers & won't open or do anything more than buffer. I've uninstalled & reinstalled the app multiple times as well as clearing the cache & data all to no avail or differences. |
Upgrade to see all 20 reviews