My Health Net CA
An app for Californians with Health Net individual and family health care.
Total ratings
2.81
(Rating count:
516)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly interface
- Convenience of digital ID card
- Straightforward navigation
Cons
- Login issues and constant errors
- App is slow and glitchy
- Limited functionality beyond basic info
- Provider search function is poor
- Mobile version lacks proper formatting
Most mentioned
- Can't log in or freezes during login
- App is mostly a digital insurance card
- Errors and glitches occurring frequently
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User reviews
Recent rating average:
1.30
All time rating average:
2.81
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-06-21 |  | | there's an error message each time I open the app, but I can't read it because the OK button covers the text |
| 2024-06-08 |  | | My Health Net CA is a solid app for managing health insurance. It's user-friendly and makes it easy to find providers, check benefits, and view claims. The digital ID card is convenient, and the app's navigation is straightforward. Occasionally, it can be slow to load, but overall, it's a reliable tool for staying on top of health care needs. Highly recommend for Health Net users! |
| 2024-05-21 |  | | This app is useless. You are not able to view claims, view/find doctors, get estimates, etc. About the only thing that can be done is view your member number. You are better off to login to the website from your internet browser although the website is not mobile friendly. |
| 2024-02-05 |  | | App is still glichty... won't let me log in but when it does its one time and as soon as I log out or back out of it won't let me log in unless I rest my password, plus on top of that in the app says only for California residents. App really needs some upgrading or something a new developer idk but it's ridiculous, and frustrating that it's that much hassle to log in to something. My plan just started too. So app/online is no good. But they do have a cool virtual calling for appointments. |
| 2024-01-23 |  | | You think I would have been smart enough to see all the horrible reviews and decide not to download this app. But I was hoping that someone would have fixed it by now. Not only does this app suck but this company sucks big ones. They have my Emergency provider 3 hours away from my home. REALLY? if it is an emergency I'm not driving 3 hours nor would I ask anyone I call a friend to drive me. This coverage is a racket to swindle money from the government claiming to offer Healthcare. |
| 2023-11-29 |  | | Just downloaded and tried to use. It never loaded. Reinstalled twice and it keeps hanging and doesn't load. You'd think a big insurance company would have their acts together but you'd be wrong. |
| 2023-04-14 |  | | This app is nothing more than a digital insurance card, basically useless. The provider search function is poor. Considering how much this insurance costs, one would think the Ambetter website and app would undergo proper user testing to better serve their clients. |
| 2023-03-28 |  | | This app is trash. You can't log in, and it continues to go around and around, and it is pointless. The best move is to go to Google ambetter longin, no stress lol... |
| 2023-03-25 |  | | I installed it, I tap on it to open it, doesn't do anything then it comes up and then it needs all permissions for contacts and other personsl things, of course I don't want it to have that full access, anyway useless. |
| 2023-03-07 |  | | This app for am better healthcare needs to be fix I am not able to even login it's just keep spinning then I have to close the app and it's the same thing on my computer as well. It's a terrible app🤔🤨 No stars period. |
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