Caribu by Mattel

Read, Draw, Play In A Video-Call

Total ratings

3.12 (Rating count: 2,000)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Great idea for connecting families, especially grandparents and grandchildren.
  • Allows for interactive reading and coloring together.
  • When it works, it provides quality time between family members.
Cons
  • Frequent connection issues and dropped calls.
  • The app is buggy and often freezes or crashes.
  • Content fails to load or renders poorly on some devices.
Most mentioned
  • Inconsistent performance and reliability.
  • Challenges with connecting calls and maintaining stable connections.
  • User interface and content organization need improvement.
See reviews for Caribu by Mattel on Google Play Store
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User reviews

Recent rating average: 2.30
All time rating average: 3.12
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Date Author Rating Comment
2023-09-18
Shanti Fitch
It's a great idea, cute stories, and mostly user-friendly. But the amount of dropped calls (sometimes over and over) is having us searching for a better app. When you spend half an hour starting a call and then disconnecting over and over again, every single time you use the app, it makes the experience frustrating. Grandparents, parents, and kids are usually grumpy by the end. Not worth it.
2023-03-09
Ashe Haphey
Needs improvement for a paid service app. Major: -Calls are tricky to connect sometimes and the app freezes a lot -books absolutely need filters (language, religious, age, brands) (EDITED, categories exist on the home screen) Minor: -Love the touch indicator, but it does not work on the last page of a book -display is not optimized for screen: on our tablet the call page never fully shows -in full screen video call, own video won't display. Best: one paid account let's lots of family join!
2022-07-09
Kyle Earley
Bluetooth headphones don't work with this app. Wish there was a way to zoom in on the pages while reading. Adult should be able to have control of screen while child can't push random buttons. Great idea, just need more features and bug fixes. Also the desktop client is useless and won't work with calling and staying connected, have to use my cell phone.
2022-03-02
Emily Mecham
Developers. When you have someone create a password, you must apply the same parameters to the create a password field as to the actual password field. In other words, if someone creates a password it should fail to save as it would fail to log them in. It should not allow them to save it and then not allow them to log in, forcing the person to have to reset their password an ungodly amount of times. On that note. Please make your password reset links individual to each request.
2021-09-12
Mark S. Barnes, Jr.
This app is great when it works, but it's been super inconsistent. It's very buggy, which makes it a challenge to connect with less techy grandparents. Takes ages to register clicks, lots of bugs when trying to call out. Tried to set up a story time with the grandparents this evening, and the "read together" button wasn't appearing. Feeling some buyer's remorse for getting the subscription.
2021-02-11
Cheryl Bennett-Honea
I was so excited when I heard about this app. I haven't seen my grands in a year due to COVID so I thought this would be a great way to connect with my 3 year old grandson. We did the trial version and it worked great so I purchased a year. We use it once a week for Nana time but it's got major issues. We have to call back multiple times during the hour due to freezing or the content not loading. He loves to color but it's takes multiple tries to get the colors working. Many times he says he can't hear me so I have to call back. The idea of this app is amazing - the use of it is very frustrating. I see where you say you've upgraded it recently but it hasn't improved these issues.
2021-01-30
Paula Lowe
There is good and bad news. The good news is my long distance 3 year old granddaughter loves the app. She asks to read books on line with us all the time. It has really helped us feel connected. The app itself is not great. It doesn't always load. Our voice will go in and out so my granddaughter doesn't hear us. It is a bit tricky to find books and games in her age range. With more refinement this could be excellent. I love it and find it frustrating.
2021-01-25
Nicole Shuster
Great when it works. Unfortunately, even with a subscription we find major issues. Often my 5-year-old cannot see his grandparents, just a white square. Games and books get stuck on the loading screen. It's a shame, as when it works it's great. But it's so spotty, I probably won't renew my subscription unless it's on sale again or they fix all the bugs.
2020-12-18
Meredith Stone
Caribu started off as an answer to grandparent connection in a pandemic, and I recommended it a lot. However, recently, it drops calls multiple times in a single 30-minute window -- we're talking every 5 min or so it drops the call, until we give up and switch to zoom. I think it's become too popular and isn't able to keep up with the bandwidth as it has grown and become more publicized. It needs to be acquired by a big SW company that can fix quality issues stat!!!
2020-06-02
Ezequiel Nicholson
Not a bad start! I couldn't get the audio to play through my galaxy buds. I think with all the activities and books being able to make a 3 way call or more would be nice. Lots of games and books with sound and video quality. However on my son's Samsung tablet a small part of top of the activity pictures are cut off by the colors and the screen will not rotate. Looking forward to future updates!!
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