CareConnect
CareConnect helps you, a professional caregiver, receive shifts from your agency
Total ratings
4.58
(Rating count:
2,233)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to manage and navigate.
- Allows for quick contact with supervisors.
- Good for viewing and selecting available cases.
- Helpful for managing case assignments and training courses.
- Provides directions and maps to clients' locations.
Cons
- Frequent login issues and bugs.
- Limited features for home health aides compared to company needs.
- Inability to clock in/out or directly input availability.
- Frustrating experience with courses freezing or not advancing.
- Poor support for users encountering issues.
Most mentioned
- Stuck on courses and difficulty with training modules.
- Need for better communication options with supervisors.
- Request for more features to improve usability for aides.
- Experience of app errors and connection problems.
- Concerns about agency's ability to utilize app effectively.
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User reviews
Recent rating average:
3.50
All time rating average:
4.58
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-03 |  | | It was very good and great experience on this CareConnect program thanks. |
| 2024-11-01 |  | | I been requesting shift and this app is not giving me anything or people don't look at it for shifts. |
| 2024-10-26 |  | | ❤️ it I'm able 2 c cases I may want. I'm able 2 c my scheduled cases on the calendar. With Care Connect no need 2 call Supervisors. I text them in the app, if u have a good Supervisor who work, u will get a reply quick. The only issue, i have 2 keep logging in if I minimize the app. 2024 the app has been upgraded even better. u can choose the Gender M/F Other. Location, Yes No Animals, Yes No Smoker 2 much to write. If u have the app look @ the features. Absolutely 💯❤️ it. What's next 2025 🤞 |
| 2024-10-19 |  | | Nice and easy to manage. App well thought. Can't miss it. |
| 2024-07-01 |  | | Great for viewing and selecting available cases for possible assignments, quick contact with supervisor, access to required Inservice courses, checking case assignments and completing covid survey status and checking exact location and bus to patient. It's my daily Go-To work app. It's a valuable asset for HHAs. |
| 2024-03-21 |  | | This app application seems beneficial for home health aide companies than the home health aide workers. In today's digital era, most home care companies have already implemented a system displaying available work shifts, allowing aides to view and select a desirable work shift. Unfortunately, this app does not offer this feature or the employer does not provide this option. As a result, aides must wait a considerable amount of time before getting a shift that matches their preferences. |
| 2022-08-26 |  | | The care connect app. is a great way for looking up cases that are available accordingly to your zone. These cases are at the tips of your finger, when it come do getting assignments for yourwork schedules. |
| 2022-07-24 |  | | It's really a wonderful app i love it, but something went wrong somwwhere. See, I got stuck on one of those courses and can't continue. I uninstalled the app and reinstalled it, and its doing the same thing. Therefore, I'm requesting to those incharge to do something about it. Thanks |
| 2021-08-27 |  | | I am using the mobile app and have been stuck on a course, the next button doesn't work. I can't start another course because it says I already have one in progress. Also I get an error when I try to add my email address on the app, and the need help just says something went wrong. This app is still very buggy. It is very frustrating when I am trying to complete trainings and cannot move onto the next section, it only restarts from the beginning and gets stuck at the same section. |
| 2021-08-12 |  | | I have to use this app for work. I do like it but when i try to use it on my computer it always tells me that I don't have an account. It is so frustrating because I don't have the time to call them every time I need to get on...I don't have time to sit down more less to do training. So I'm up late at night trying to fit it in before I go to bed to get up early in the morning. They should have this connect to your computers so its easier to do the training and see on a much bigger screen. All in all its a good app. |
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