Care.com: Hire Caregivers

Caregivers, babysitters, nannies, tutors or housekeepers: find the care for you

Care.com: Hire Caregivers

App stats

Version: 20.9.1 (Last updated: 2024-09-25)
Creation date: 2013-02-07
Permissions
Identity: find accounts on the device
Calendar: read calendar events plus confidential information, add or modify calendar events and send email to guests without owners' knowledge
Contacts: find accounts on the device
Location: approximate location (network-based), precise location (GPS and network-based)
Phone: read phone status and identity
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Device ID & call information: read phone status and identity
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • change your audio settings
  • run at startup
  • control vibration
  • prevent device from sleeping
  • set an alarm

Ranking

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App summary

Find trusted, background-checked caregivers for kids, adults, pets, and homes that fit your schedule and budget. See why 29 million families have turned to Care.

BACKGROUND-CHECKED FOR PEACE-OF-MIND

• All caregivers you can book are background-checked
• Option to request supplemental background check reports
• In addition, our Trust & Safety team reviews profiles, job posts, reviews, and photos to make sure they meet our community guidelines

CREATE THE CARE PLAN THAT’S PERFECT FOR YOU

• Search and compare rates for full-time, part-time or even occasional help
• Get help with everything from watching kids after school to meal prep for seniors
• Find the right fit after assessing caregivers' reviews, years of experience, or number of times hired by families on http://Care.com
• Unexpected change in plans? No worries—book a sitter for kids or pets in as little as 6 hours before you need them

EASY TO USE WITH ONE MEMBERSHIP

• Purchase one membership for all your care needs: children, adults, pets, and home
• Search, message, interview, and book—all in the app
• Browse profiles or post a job and let caregivers apply to you
• Need help? Chat with a live agent in an average of 1 minute or less. 24/7 support

At any time, you can review our privacy policy at: https://www.care.com/about/privacy-policy/ or our terms of use at: http://www.care.com/terms-or-use-p1012.html

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Helps find nannies and babysitters
  • Provides a platform for job postings
  • Offers opportunities for side work
Cons
  • High subscription costs for using core features
  • Multiple glitches and bugs affecting usability
  • Inadequate customer support and lack of effective communication
  • Confusing and frustrating user interface
  • Profile accuracy and reliability of caregivers are questionable
Most mentioned
  • Expensive subscription model
  • Glitches and performance issues
  • Difficulty in using messaging and communication features
  • Frustration with customer service and account management
  • Limited functionality in the free membership
User reviews
App leaves a lot to be desired. The messaging functionality is awful and removes spacing. You end up with long endless paragraphs. It freezes and often signs me out randomly. Requesting background check button bills credit card immediately with no confirmation so be careful where you click.
by Sheila Myers, 2024-11-07

The app is clunky. Took forever to load main screen then did forgot password and it takes me to the website not the app but doesn't let me reset password so the one time login doesn't work because it reverts back to the website and not the app when I say to look at the recommendation of housekeepers. Then it shows to login again.
by Michelle Verbosh, 2024-10-02

It helps you find nannies and babysitters but the app itself is terrible. It is glitchy and slow. The nanny taxes banner-ad at the top is terrible and I keep accidently tapping it when trying to scroll or open the menu. The main page is for new job postings only. It should have open job postings and messages. And when you are viewing applicants, you should be able to open their messages instead of starting a new message thread. I don't like it.
by Philine M, 2024-09-26
View all user reviews

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