Lead Center
Use CallRail tracking numbers from your phone, and keep your number private.
Total ratings
2.26
(Rating count:
27) Upgrade to see all 19 reviews
User reviews
Recent rating average:
1.80
All time rating average:
2.26
Upgrade to see all 19 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-05-29 |  | | Horrible. Constantly crashing. |
| 2024-05-29 |  | | Horrible with android phones. The worse ever, very stressful for every day use. |
| 2024-05-15 |  | | Since the most recent update, the UI is impossible to use. There's no keyboard access, and it kicks me out frequently. They should have let us opt out of the update. |
| 2024-03-28 |  | | CallRail is a great tool but the mobile app is plagued with issues. Crashes, calls dropped, or unable to answer. We have been using it for about 2 years and unfortunately not much improvement. Good luck with their customer service- they do NOT care. |
| 2023-11-18 |  | | As far as recording and transcribing calls over VoIP...it does it's job. Reports are descent. But we've had many issues and it takes a long time if ever in some cases to get them resolved. There's some basic functionality and defaults you would think it should have that it doesn't. It has potential but needs more development for sure. |
| 2023-07-16 |  | | If I could give a zero Star rating I would. We report problems, the tool starts working for a couple of days and then back again. Callrail has not done a good job on keeping up with the carriers and 10DLC mandates so our calls get blocked by the 100's. Wasted effort and missed opportunity $$. Escalating to higher-level support has not solved the issues either. Very disappointed with CallRail, both this app and the PC client. Do not commit to CallRail, very hard to move to another platform later. |
| 2023-05-30 |  | | Gringo PrestaShop |
| 2023-02-20 |  | | Buggy. Do not use for your business |
| 2022-05-13 |  | | Can't login with Google making it a pain to try and use the app. Also recelty the app just stopped updating and so everything just shows an error |
| 2022-04-27 |  | | very limited app, needs lots of work |
Upgrade to see all 19 reviews