BusWhere for Schools
Track your school bus, view ETA at any stop, and never miss the bus again!
Total ratings
3.14
(Rating count:
185)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great customer service
- Helps parents track their child's bus location
- Useful concept for peace of mind
- Accurate tracking when working
Cons
- Inaccurate notifications and arrival times
- App frequently fails to load or track
- Changes in app design caused usability issues
- Requires consistent GPS tracking which is unreliable
- Technical issues have led to poor overall performance
Most mentioned
- App not loading properly or tracking bus effectively
- Frustration with diminished reliability in notifications
- Changes in the app design negatively affected usability
- Issues with bus location accuracy and ETA discrepancies
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User reviews
Recent rating average:
1.90
All time rating average:
3.14
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-26 |  | | *Updating to 4 stars: great customer service and problem seems to be fixed. Updating to 2 stars for this school year: Since this school year and what looks like an app change/update, the experience has definitely been subpar. I used to get notifications when the bus was about 10 minutes away, now I'm lucky if I get an alert when it's 3 minutes. The bus gets "lost" a lot- meaning it's on the map then gone or stopped in 1 place then all of a sudden it's at our stop. It's been very frustrating. |
| 2024-11-12 |  | | UPDATE: BusWhere reached out to explain this was a school district IT issue, which they then helped fix. I have changed my rating so as not to blame BusWhere. Original review (summary): Two weeks ago, bus was 20 min away and appeared in the wrong neighborhood. ETA kept saying 20 minutes. I gave up and drove my daughter. Turns out her actual bus had come on time. Ever since, two buses show in our app, which should be impossible. I have to pan out to see the right bus. |
| 2024-11-08 |  | | The app is not loading properly and it's very frustrating it look like the bus is just sitting a spot for 15 minutes |
| 2024-11-04 |  | | Use to be simple and useful. Not now. Had to make it fancy to most likely justify someone's job. Glitchy. Inaccurate. Sketchy. Make it simple again so it works and is worth using. |
| 2024-10-25 |  | | Terrible. Tell us more does not work. App does not work anymore |
| 2024-10-25 |  | | Nice, but location updates are too infrequent. Bus jumps between updates of location. Turn it up folks. |
| 2024-10-09 |  | | It's not so great. This app was perfect last year. This year, it sucks. You don't know when the bus is arriving until that very last-minute. You can't see where the bus is, it's just awful. |
| 2024-09-16 |  | | This app worked great last year. It was very reliable. This year, however, they decided to make it fancy and add all this extra stuff to it and it's useless now. My son missed the bus last week, (That was a first) because I was relying on the app, which still showed him about five stops away. I couldn't believe my ears when I heard the bus pull up out front. So now I don't even bother with it. We went back to the old fashioned way of doing things which is just knowing what time you should go out |
| 2024-09-04 |  | | It would've been a great app IF IT WORKS!!!! Always searching for GPS and it does not track the whole route!!!! |
| 2024-09-04 |  | | Pretty accurate so far. I'll update my review if necessary. Be safe! Update 08/30/24 had to take away two stars. The app just stopped working almost immediately after I posted my five star review. Please fix any bugs preventing me from seeing where the bus is. ****Update****9/4/24 The app worked for two days, now it just says searching for GPS. I had high hopes for this app because it gave me peace of mind. I hope whatever is going on can be fixed soon but for now, I've un-installed the app. |
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