Transdev Go
All the information and tools you need to get around on our services
Total ratings
undefined
(Rating count:
NaN) Upgrade to see all 26 reviews
User reviews
Recent rating average:
1.10
All time rating average:
undefined
Upgrade to see all 26 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-18 |  |  | The old app was perfect. Easy to use and simple. This one is the total opposite, no longer can I see more than the next 4 scheduled buses from a stop without more clicks. Planning journeys is hard. Viewing live bus locations is harder and too designer. Keep it simple. This goes against that golden rule. Having now tried to buy a ticket, why should they need a photo of me. It's a bus ticket!!! |
| 2024-09-10 |  | | Absolutely useless app! Tracks buses when I first open it but after that it says 'No services found'. We had lots of issues with school bus passes last year so I had low expectations of their app and it met my expectations... Old app was much more reliable even if it was a bit glitchy. Transdev, you make an entire family grumpy every single morning!! |
| 2024-08-22 |  | | UPDATED - Over the years I've probably used four or five different bus apps on my phone and without a doubt the OLD Transdev app was the best of the lot. After 5 months and numerous updates the functionality of this new app is still nowhere near as good as the old app and it's much less intuitive to use. I now only use it to get the live times and the occasional day ticket. I just pay on the bus now and mainly use Google Maps for planning as the info is more detailed 🙄 |
| 2024-08-19 |  | | Worse than before in every possible way. On opening, the app takes a good 15 to 20 seconds to launch. The layout is awful. The old app used to allow you to select your nearest stop, and it would tell you when the soonest bus was. Now, you select a stop and it tells you nothing. As with all things Transdev, they probably think all these negative reviews are simply because we aren't using the app properly or it's somehow our fault in another way. |
| 2024-08-15 |  | | I have held off reviewing this new version of transdev go for a long time because i trusted that the app would improve over time. Unfortunately, it's only marginally more usable than it was at launch. That is to say, barely whatsoever. It's slower, buggier, less user friendly, and often unusable especially in comparison to the old app. The East Yorkshire bus service still uses the same template as the old transdev app, and having used their app on a recent trip, it was a breath of fresh air. |
| 2024-08-14 |  | | I finally got in to the app to find it is as terrible as everyone else says it is. The main feature I loved from the previous one was being able to click on a bus stop nearby - wherever I was - and it told me how long off the next bus was which was really important as buses don't often run to time so this was the most convenient way to catch one. Anyway it's gone now. I hope the money they have saved from this downgrade will be worth the damage in their reputation. |
| 2024-07-29 |  | | Hey! Did you enjoy the previous version of the app and the way it would allow you to actually see where you were going? Did you like how you could check which busses were arriving near you and when just by pressing on a bus stop marker? Well in this new update you get exactly not that! Download and enjoy having every useful feature you used before be removed with no workable alternative! Say goodbye to useful features and hello to terrible ideas. It's a revelation! |
| 2024-07-25 |  | | I have never seen a transport app that's so messy and unhelpful. so glad I moved out of the area because this is such a mess and I don't know when or why they changed it but I do lament the old app immensely. Made visiting my family a nightmare as its impossible to properly track buses or stops or even plan journeys. |
| 2024-07-23 |  | | Previous app was excellent. This relaunched version is, frankly, rubbish. The previously excellent "plan your journey" module now causes the app to crash, without exception, since inception. I keep expecting a fix, yet none is forthcoming. The only reason I retain this app is that hope. |
| 2024-07-18 |  | | If this is supposed to be an upgrade to the previous app I'll eat hay with a donkey! Absolute rubbish. I concur with all other 1* reviews, this app is ruined and useless. No logic how new format works and used to be easy finding your journey and tracking your bus in old app. Now you spend so much time looking at your phone looking for your bus, you miss it as it drives past you. Minus 10 stars for this upgrade. |
Upgrade to see all 26 reviews