BTC Markets
Buy and Sell Bitcoin & Crypto
Total ratings
4.17
(Rating count:
90)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Simple to use app, fast and reliable with 2FA
- Excellent companion app to the desktop website
- App development team are quick to respond to issues
- Lightweight app for viewing balance and buying
- No ads is great
Cons
- Issues with account access and login failures
- Withdrawal function is missing or complicated
- High transaction fees
- Does not support dark mode or widgets
- Doesn't stay logged in and has issues with the authenticator app
Most mentioned
- Withdrawal issues or complications
- Login and access problems
- Desire for more features like dark mode and widgets
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User reviews
Recent rating average:
1.80
All time rating average:
4.17
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-14 |  | | Continuously unable to log into the app. "Something's gone wrong" and "failed to load" errors every time. Uninstalled and reinstalled but same error. Can log in to webpage no problems just the app fails miserably |
| 2024-11-19 |  | | This company is borderline a scam, I have yet to see that it isn't yet. The rigmarol thet make you go through to withdraw is out the gate, I wanted to pay of debt with it and they want to no what the debt is before allowing me to withdraw. Have to send videos of yourself with ID. There are far better markets. They also don't run profit loss graphs, lacking basic things like that is just amatuer hour. |
| 2024-10-11 |  | | What a pain. Set the account up. Move some money across, and they freeze the account. Would not let you send to another wallet, asked for way to much information. The overreach is unbelievable. After 5 days i pulled my money back out. I would not recommend these clowns to keep my info safe. |
| 2024-04-22 |  | | Simple to use app, fast and reliable with 2FA. Would be great if there was a few more features, such as hide balance and dark theme mode. I would also like a way to setup an anti-phising code for emails. Accidentally flagged a legit support reply from you guys. |
| 2024-04-15 |  | | For reason X, the app doesn't allow me to login anymore: 'Something's gone wrong. Failed to load. Please try again.' Not a very helpful prompt, nor is there a solution, so be ready to not be ready when you are about to make some trades and can't access a desktop/laptop. For 'the number one Aussie exchange', what a disgrace. To think we have our money in this... |
| 2024-02-18 |  | | Doesn't work on wifi. I have to be on mobile data for anything to load. Edit in response to vendor: Nope, it's just your app. Every other app on my device works flawlessly. |
| 2024-02-15 |  | | After days of not being able to access my account due to an pop up after attempting to log in "somethings gone wrong" Failed to load please try again. It's just frustrating. I've sent an email but alas who knows when I'll get a reply. |
| 2023-12-20 |  | | Yo, what happened to the candle charts??? And market volume??? 20/12/23 I think it's a good option for desktop, but not mobile app friendly. Still prefer to have the candle chart in the regular app view as per the older version. Thank you for the consideration and the update though. Good customer service in that regard. |
| 2023-08-31 |  | | Was all good then all of a sudden had to resign in now every time I open the app it asks me to verify on a link. App won't work now. Have deleted and installed many times still won't open in app. Why does it work well then stops, atleast communicate that to your customer base. |
| 2023-08-31 |  | | This is the sh!ttest app that's been designed by either a committee or an intern who hates their job. Let's start with the login shall we? I run android with Brave browser. Helpfully, the NATIVE APP decides it wants to open the WEB login page and..doesn't want to render the LOGIN PAGE because..? Fine, turn off all shields against all spirit of crypto security to see if that's the issue? Now a white screen! Amazing! If I could give this negative 1 billion stars, that would be too good for this |
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