eClass Parent App
Innovative and Comprehensive School-Parent Communication Channel
Total ratings
4.04
(Rating count:
9,674)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Payment function is convenient
- Useful and simple to use without too many clicks
- Ability to receive notices from school
Cons
- Frequent bugs and crashes
- Inconsistent performance between Android and Apple versions
- Poor notification functionality
Most mentioned
- App crashes and bugs
- Notification issues
- Lack of intuitive interface and usability
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User reviews
Recent rating average:
2.50
All time rating average:
4.04
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-05 |  | | app is total garbage on android. error message: Something went wrong with eClass Parent App eClass Parent App closed because this app has a bug: Try updating this app after its developer provides a fix for this error. This is over complicating a very simple task of printing a notice and having the guardian sign it. |
| 2024-09-22 |  | | Poor Apps that ever used!!!!! Android OS already allowed notification permission, still NO notification messages for all school notice, missed all school notice. |
| 2023-09-06 |  | | Please can you put a google translate button directly within the app so it's easy for non Chinese readers to directly and efficiently translate the Chinese enotices into whatever language they choose.it will save so much time for parents as well as teachers. Schools do not have enough resources to do bilingual notices and parents are short on time to have to capture every single notice and then translate into Google. |
| 2023-05-11 |  | | No choice but to use it because school has chosen it. It's generally not bad. Payment feature is convenient, even though takes a day or 2 for PPS to transfer over. If signing of a notice can be modified before the expiry date, that would be even better. Saves a call to the school to make a manual update. Keep up the good work. |
| 2022-08-02 |  | | This is the worst parents app in HK. No improvement for so many years. All login details gone after App upgrade, password cannot be filled by copy and paste. Server sometimes inaccessible. Notifications sometimes not shown. Please take it serious to your app. |
| 2022-06-25 |  | | The most annoying thing about this app is that it doesn't work in landscape mode. So when we use it on a tablet, we have to turn the tablet upright. I've complained a few times to the developers and got useless answers like 'that's how our app is." Or "our app doesn't work in landscape mode." I guess they don't listen to users' feedback! |
| 2022-05-27 |  | | Eclass v1.75 not intuitive. For instance, if you want to find the version number of your copy of eclass, normally one will go into the "about" menu. But if go into about menu, the version number is no where in sight. Well, it is hidden under the sub menu "contact". Who will know the version number belongs to "contact" |
| 2022-04-28 |  | | We have to force stop the app and restart it on average every 2 days in order to get the updated learning videos under "digital channel". Even that does not work every time. We have to uninstall the app and reinstore it once or twice every week, if not we won't have the latest learning videos. It just doesnt load!!! |
| 2022-02-14 |  | | Just a small suggestion if you don't mind. As a parent I will be receiving notice of events from school and at this moment i need to manually mark this in my calendar which is quite troublesome especially parents with more than a child. Hence, would strongly suggest the team to consider to incorporate a calendar invite (IOS or Android) as attachment in these notices so that parents can download and save in calendar. Understand that are plenty of items in your backlog and appreciate it if you |
| 2021-11-16 |  | | Very useful and simple to use without too many clicking and glossy but unnecessary interface. The payment function is super useful. |
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