Pulse for Booking.com Partners

Manage your property business in a few taps

Pulse for Booking.com Partners

App stats

Version: 27.6.1 (Last updated: 2024-11-20)
Creation date: 2014-12-01
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • run at startup
  • prevent device from sleeping

Ranking

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App summary

Introducing Pulse, the free app for Booking.com partners

Whether you run a resort or want to list your apartment, Pulse helps you manage your business on the go. Available in 43 languages, our partner app offers a quick and easy way to communicate with guests, manage reservations, and grow your business from the palm of your hand.

Stay in touch with guests

In just 2 taps, you can reply to guest requests or send a welcome message. We made it even easier by letting you create and manage templates. After guests check out, you can read and respond to their reviews directly in the app, plus analyze all feedback to better understand guest experience.

Manage your property on the go

Quickly find, update, and share reservation details with your team, so everyone is up to date. Availability and rates can be adjusted easily to react to guest demand and secure last-minute bookings. Also, uploading new photos directly from your phone can help attract more potential guests.

Get the updates you need, when you need them

Get real-time notifications about every aspect of your business. Select what updates you want to receive, from new bookings, cancellations, and modifications, to invoices, new promotions, and when you’re almost sold out. Your success is important to us, and we have the tools to help you succeed.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Useful for receiving bookings
  • Polished and user-friendly interface
  • Good availability calendar functionality
Cons
  • Frequent technical issues and bugs
  • Poor customer support
  • Inconsistent message notifications
  • Difficulties in managing bookings and cancellations
  • Constantly needing to reauthenticate and receive verification codes
Most mentioned
  • Notifications not functioning properly
  • App frequently logs users out
  • Issues with message loading and visibility
  • Challenges in communicating with guests
  • Problems with handling cancellations and refunds
User reviews
unreliable partner support. if you run into issues, you, the property owner, are left to resolve the problem yourself. oh, and btw, i haven't been paid going on the third scheduled payout now...support will just reply with a nicely composed template....then after that.....nothing...
by adel garcia, 2024-11-27

It was working well for the last 3 years but with the latest update it is terrible. Even though I have all the push notifications enabled, I am not seeing them and it is a disaster. I'm slow to respond. I've suffered at least two cancellations this week because of it. Big problem. I can't be checking my app constantly. I hope they fix this soon!
by Ruth Ryan-Williams, 2024-11-19

worse application for bookings. I don't help the owner at all. I have a lot fake reservations and cannot cancel them. I have guests who cancel their booking in the middle of high season and nobody is chaging them. I'm the one losing. pulse doesn't care at all. eventhough they are supposed to protect the hosts.
by Silver Travel, 2024-11-09
View all user reviews

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