BoA Mobile
Mobile Banking Application
Total ratings
2.64
(Rating count:
4,001)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Awkwardly mentioned as easy to use with attractive GUI in some instances.
- Automatic OTP input feature is appreciated by some users.
Cons
- App frequently crashes and has long loading times.
- Requires disabling developer options to function, which frustrates users.
- Poor user experience with failed transactions and lack of quick resolution from customer support.
- Inconsistencies with compatibility across different Android versions.
Most mentioned
- App crashes frequently.
- Long loading times.
- Issues with developer options.
- Unreliable transaction processing.
- Poor overall user experience.
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User reviews
Recent rating average:
1.30
All time rating average:
2.64
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-10 |  | | It has been a while since you guys started giving the mobile app service but still couldn't get it to work. I'm sure you know that it doesn't work already but not sure if you're lazy or incompetent to fix it. You are losing business because of this. Complacency will have consequences. |
| 2024-12-08 |  | | This is the best app; many features are awesome, but it should work without the need to turn off the developer options. I'm tired of having to constantly switch the developer options off and on. I've been expressing my struggles about this. I have precious settings enabled in the developer options, and to open the App Boa app, I have to turn them off. Please help us, Abyssinia Bank. I hope you can provide an update soon. |
| 2024-12-07 |  | | I’m giving this app one star because there are no options below that. My experience has been incredibly frustrating due to the extremely long loading times, and the app even closes automatically at times. People choose mobile banking for its convenience, but this app is far too time-consuming, making it the worst I’ve used. I hope improvements are made to enhance the user experience. |
| 2024-12-06 |  | | Very unprofessional and mischievous bank in my opinion. I have had several occasions but recently I used Abyssinia Card to withdraw money and it was deducted from my account but despite reporting several times they said they are processing it but I learned yesterday that since it has been 3 months the bank has decided to include it in their income. How absurd. If you can avoid this bank. |
| 2024-11-29 |  | | I have a worst experience while using this mobile application through out the year. Most of the time it fails to "Login" or automatically closed the app. And also it takes so much loading time (5 minutes +) trying to access the internal services. Sometimes also while transferring within and to other bank also fails. So, BOA please fix your app. |
| 2024-11-28 |  | | This application is losing major factions on a daily basis. I can count how many times I have used this app; it is completely useless and disappointing if I am not going to use it in times of need then I don't see the point. |
| 2024-11-26 |  | | The latest update has stopped android 9 phones not to open this App. Never work properly since i started using it. |
| 2024-11-19 |  | | Your app doesn't match your bank, the app is disaster, super slow. Please learn something from tele birr app. |
| 2024-11-17 |  | | The worst app update ever. Why would you include the "developer option off" thing here? Why do you care? It is my phone my money, right? That is the reason why I switched to other banks. So either turn it off or everyone will discontinue their business one by one. |
| 2024-11-08 |  | | This app is not available on all android versions and some times it is not functional. |
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