Blue Light Card: NHS Discounts
Discounts for emergency services, NHS, social care ,teachers and armed forces
Total ratings
4.80
(Rating count:
174,001)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good in theory for providing discounts and offers.
- Used to work well for savings and had a good user interface initially.
Cons
- Constant login issues, including being logged out frequently.
- App crashes or fails to load, making it unusable.
- Search functionality is poor and often returns blank results.
- Biometric login options are unreliable or non-functional.
- Difficulties with password resets and account verification.
Most mentioned
- Login/logout issues and crashes.
- Frustration with search features and navigation.
- Need for app improvements and better user experience.
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User reviews
Recent rating average:
1.60
All time rating average:
4.80
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-16 |  | | The application is powered by your favourite browser. I guess snooping goes on with shopping habits, I have to go web based access as the app and Duck Duck Go don't work well. Ditch the browser usage and a 5* would be posted. |
| 2024-12-14 |  | | App is pretty much useless on Google Pixel 9 with Android 15. The search function doesn't work and none of the categories show up. Only Offers Nearby appears for some reason. I can see the card itself but random, giant magnifying glasses show up when I'm trying to use the app and unfortunately it is almost too buggy to use. Please provide a fix as soon as possible. Edit: The search function has stopped working completely 'due to high demand' and won't show up any of the offers. |
| 2024-12-09 |  | | The app itself is good however the discounts are not. Most are online codes and they raise the price which effectively invaledates the discount code. There are some bargains but read the small print first. Nice try, but not what it promises. |
| 2024-12-08 |  | | If you change jobs and therefore your work email address, then you have paid for nothing. Was locked out of my account after the app updated and haven't been able to log on for over 6 months. Customer support took 3 months to answer my emails and give me 6 days to respond - not ideal if you happen to work part time. Paid for a card I can't use. |
| 2024-12-04 |  | | It's ok, found a couple of useful discounts, but needing to purchase a voucher for many of the other discounts is a real ball ache. Why can't we just either present our cards or a discount code from the blue light app. Let's cut out the middle man process of this discounting please. |
| 2024-12-03 |  | | App and website are becoming miserable with the introduction of vouchers that can be so complicated that you need to go through separate purchases and, in the end, are not always reliable! After the response by App and contacting "Support team" - no support, no response, useless |
| 2024-11-30 |  | | Update: Would give zero stars if I could. Can't even open the app, instantly crashes. Just awful. Layout is awful. The whole screen is taken up by huge card style blocks making it really difficult to see any useful discounts. Why is the not a list mode? Clicking on the search icon and it just takes ages to open a blank screen with a search bar at the top. Really really poor user experience. |
| 2024-11-29 |  | | 28/11/24 Not able to use app after most recent update. It crashes at the login/start stage. Using Android 15 on Pixel 8. UPDATE 29/11/24. I had previously cleared cache and storage, and uninstalled the app. After reinstalling it did not work. Now, today, it's working! |
| 2024-11-28 |  | | Good in theory but recent updates have created a nearly unusable experience. It seems everyone is updating their apps at the moment and fundamentally making them worse. Glitchy, slow, poor searching facilities, logging me out all the time. You meddled with something that was good and made it worse. I guess it's called progress |
| 2024-11-28 |  | | It keeps logging me out! Really annoying! I get to the till in the store and then have to find my login details again! Which obviously isn't ideal when you've got people waiting behind you! And no, I don't carry the physical card with me. Sort it out. Also since the last update, the app won't login at all and just crashes!! |
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