My BLF
My BLF is Banque Libano-Française official native and secure mobile banking app
Total ratings
4.07
(Rating count:
1,984)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to login with fingerprint and OTP automatic access
- Customer care service is efficient and responsive
- Recent updates have improved functionality and user experience
Cons
- Frequent crashes and login issues
- Problems with OTP verification and authentication process
- Outdated UI/UX design
Most mentioned
- Invalid OTP or authentication issues
- App crashes and login problems
- Need for e-banking features like one-time transfers
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User reviews
Recent rating average:
2.40
All time rating average:
4.07
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-09 |  | | Invalid OTP cannot access the application |
| 2024-11-03 |  | | There is a bug in your most updated version. Every OTP you're sending me is not being accepted by the app and it's stating that the OTP code is invalid. Please can you fix this issue soon for us to be able to access the app? |
| 2024-10-27 |  | | My experience in this application is so fault so fault so fault I am not going to enter the BLF |
| 2024-07-16 |  | | Very bad application, not responsive,it is designed only to waste customers time |
| 2024-06-05 |  | | Switching to biometric data for logging in could indeed enhance both security and user convenience for BLF. Many international banks have adopted this approach because it reduces the dependency on potentially unreliable SMS systems and provides a more seamless experience. Implementing biometrics, such as fingerprint or facial recognition, would also align with modern security standards and could help in reducing login issues. It's worth evaluating this option to improve our service and customer |
| 2023-08-03 |  | | Good, but crashes from timento time and need to uninstall/install to make it work for few weeks. Web Communication not working |
| 2023-07-25 |  | | The app keeps crashing and logging me off. I have to try logging in multiple times before it finally works. |
| 2021-09-09 |  | | There was problems with registration at the beginning and there still is but the customer care service were very efficient they contacted me within less than an hour the 1st time I made a claim, and early next morning (I made the claim late evening) next time and they explained the problem in both times and they stayed online with me the 2nd time until they made sure that I was able to register & connect & access my account. The services offered are very usefull & I am still exploring them |
| 2021-08-18 |  | | Cannot open the app unless it's up to date. I went to google play store and updated it but it's not working, the update message is still popping up. |
| 2021-07-25 |  | | As per your website and youtube video, the app allows to add and edit beneficiaries. However, in reality this is not offer by the app |
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