Buy, sell, and store bitcoin and crypto securely with Bitso wallet
Total ratings
3.69
(Rating count:
70,947)
Review summary
Pros
- User-friendly interface, easy to navigate
- Ability to cash out fiat currency directly to bank accounts without hassle
- Stable platform with good customer service
- Transfers from other platforms, like Coinbase, are easy
- App works without major issues in terms of depositing and withdrawing
Cons
- Cannot display current live prices, affecting trading decisions
- Inconsistent valuation of cryptocurrencies compared to other exchanges
- Issues with withdrawal process and resetting PINs
- Limited functionalities for advanced trading features
- Problems with app connectivity and server issues
Most mentioned
- User registration and validation issues
- Need for additional trading features (e.g., limit orders, saved contacts)
- Concerns regarding security and personal information requests
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User reviews
Recent rating average:
3.20
All time rating average:
3.69
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-06 | Ulises H | BTC lightning 🌩 Network Ready!!! Hopefully HBAR became on the list as well 🙏... | |
2024-11-29 | Donald Ghanem 75 | Still experiencing, so far it is fine, seems it has different versions, not sure which one to use | |
2024-07-15 | A. E. Dumit | For more than a week app says it cannot connect to servers. I need to access for payments!!! | |
2024-06-01 | Juan Carlos Ortega Garcia | Bitso is a pretty good app the only thing that bothers me is that it doesn't display current live prices leaving you behind an opportunity to buy or sell. | |
2024-05-31 | Frank Batista | I do not recommend this app, I used to use the Bitso debit card but card just keep failing payments and transactions, Bitso support has not resolved me situation since 4 months and counting. Really do not recommend, please think about it before using this exchange | |
2024-05-25 | Joshua | This is literally the first exchange out of 7 different popular exchanges that allowed me to cash out fiat currency directly to my bank account without any hassle. On top of that, it was completely free to do. They did not even charge 1 penny. This alone makes this exchange outstanding and like no other. It's a great business move because I will exclusively trade and swap using Bitso only from now on. Thank you Bitso for finally giving me the peace of mind to be able to cash out my own money!🤑 | |
2024-03-06 | Josias Hernández Pérez | I have been using the app for three days and already like it a lot because the interface is extremely easy to use. However, it indeed needs some improvements. At least from my perspective, for instance, it would be good to have more info displayed on My Wallet. Right now, every time I want to verify a currency, I need to go to History and revise the price at which I purchased it. That way, I can see if its changes benefit or harm me. | |
2023-08-18 | Simeon Valenti | This app, although convenient, is extremely dishonest about its valuation of BTC at the time of purchase. It shows a price at least 500 USD higher when you buy and 500 USD lower when you want to sell compared to other exchanges. STAY AWAY FROM IT!!! | |
2022-11-13 | Donna F | I love this app. I don't understand the negative reviews. Maybe user errors, or difficulty with verification? I use it almost daily and it's one of the most stable platforms (and I've used about 10). Limited optionality in the apps compared to big exchanges , yes, but what they have works very well. And I think they have first-class customer service. Use Alpha if trading, cheaper than converting too. PLEASE get BEP20 for withdrawals though. ETH is too pricey sometimes! | |
2022-07-11 | Vincent Lori | Hello bitso 👋 nice app my name is Vincent I'm from Brazil, I'm having a really disturbing issue with your app, I newly registered and when I want to deposit BRL via PIX it shows me enable and when I enable it, doesn't still work. I know you guys must have noticed it also. I know bitso is a very nice app so I will really appreciate it if you can get it fixed thank you. Please try your best to notify me via email when it's fixed thanks |
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