Bitdefender Parental Control
Keep your children safe and guide their activities with Parental Control
Total ratings
2.22
(Rating count:
1,137)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- Parental controls are highly ineffective and often block necessary apps or permissions.
- Location tracking features are unreliable, often showing incorrect locations.
- Issues with app compatibility, especially after updates, affect functionality on Android devices.
- Support for the app is lacking, with long response times and no effective solutions provided.
- General user experience is frustrating, including glitches that cause devices to become unusable.
Most mentioned
- Ineffective parental controls
- Unreliable location tracking
- Compatibility problems with Android after updates
- Frustrating user experience due to glitches
- Poor customer support responsiveness
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User reviews
Recent rating average:
1.00
All time rating average:
2.22
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-23 |  | | Absolute trash. Keeps telling me setup needs to be completed even though it has been. Requires its VPN to be enabled on the child device but that just blocks ALL web traffic on the device. A bit too much control tbh. |
| 2024-08-17 |  | | Location does not work. Several times I would click on location and it would tell me my son is home and his location was updated minutes ago, however these times my son was miles away from home. He us also able to search the internet after I have restricted times he could use his phone, and when I block the internet, he is still able to use it. I will not be renewing my subscription! |
| 2024-07-16 |  | | There's a reason this app has such a low score. It is appalingly bad at what it's meant to do. I've had it for years now but it's never worked properly. I've spent countless hours with the customer service team trying to fix the many issues, without success. An app that's been broken for years but still doesn't work after thousands of people point it out, isn't worth your time or money. The recent "update" made things even worse. This app is an afterthought and absolutely useless. |
| 2024-06-07 |  | | Since the 'update' I've had to remove it from my kids, phones, tablets and windows laptops. There is NO real control. It has universally blocked almost EVERYTHING that requires an Internet connection. I can't grant permissions to kids apps or sites, it's blocked all previously working apps. I have zero say in what is permitted or not. Going to settings and allowing EVERYTHING still blocks almost everything. No EDGE support? On windows laptops??? 🤦♂️ look at your customers recent reviews!!! |
| 2024-06-07 |  | | Do NOT use for parental controls too many bugs. Would give negative stars if possible. Unable to track, data doesn't show latest location for several hours st a time. Unable to block access to phone every time it's needed. Insecure controls due to browser use. Please do not consider this app if you want your child to remain SAFE |
| 2023-06-26 |  | | if you bought the bit defender for parental controls, do not. I repeat do not buy this product ! The parental control app does not work on the tablet. It cuts off 85% of the screen so you cannot even set it up. Tech support told me that this is a known issue. If it is a known issue, why would you advertise that It works on tablets and obviously does not. |
| 2023-05-14 |  | | BD dev teams - you really need to fix the screen time issue on androids once and for all. I've tried contacting the support team, we went through numerous actions together, and whilst the team are amazing in their approach and customer service, the problem has not been fixed. Parental Control is one of the main reasons I purchased the license and the inability to fix the issue is becoming beyond frustrating. |
| 2023-03-07 |  | | Worked before on an older Android system, but not now with Android 12. Positive they've stopped supporting this as all new reviews are similar to mine. I can make it do pretty much everything controlling my son's Windows 11 machine, but the Android-Android control is broken. Fresh install, wiped phone, reinstalled Central, the works, nothing. Went back to Google Family to control his phone, will stick with this for Android-Windows control. Still not happy with the time I've wasted with it |
| 2022-06-25 |  | | For iPhone 12 mini an app is not tracking almost anything, only phone contacts of the child. Customer service response time is longer than a week with general information, which doesn't resolve an issue. Response usually would say that an app might not work for all models. If an app is not suitable for iPhone, which is widely used globally than what is the point to offer this kind of service. |
| 2022-03-02 |  | | Great Antivirus but Parental Control had been always suffering... The latest break being not able to see in the Android Central app (parent device) the app names of my kid's device, although you may select each app and block/allow works! Pitty for the Bitdefender brand that the Parental Control had always problems... Would be great for allocating the resources to fix the Parental Control app at the level of the Antivirus. |
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