Auto Assistant
Electronic Vehicle Registration and Renewals
Total ratings
1.92
(Rating count:
280)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- Cannot create an account or validate credentials.
- App has not been updated since at least 2021.
- Errors when trying to add vehicles or access information.
- Registration information is often outdated or incorrect.
- Overall functionality is poor, many features do not work.
Most mentioned
- Invalid email or account creation issues.
- Errors related to vehicle information not being found.
- App has not been updated or maintained.
- Cannot renew registration or make payments through the app.
- Error messages and lack of customer support.
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User reviews
Recent rating average:
1.10
All time rating average:
1.92
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-08-30 |  | | Doesn't work, keeps saying enter valid email well that's my email. I tried to reset my old account with my old email and never received the code. I wish the state of TN would take this off their website as a viable option because it has never worked properly and still doesn't work. |
| 2024-08-27 |  | | I tried to log in and had to reset password. I've never received an email. So I try to make a new account with my other email address and it's telling me it's an invalid email. I would like to use your app |
| 2024-05-11 |  | | This app was pretty decent, but they haven't updated since 2021. I just realized that the records for my registration & insurance are from 2021. The vehicle recall section says I need an active internet connection, which is totally bogus, since I have a reliable one. So this app is completely useless. I don't know if the state of Tennessee is even using this app anymore. I doubt it. Don't bother downloading. |
| 2024-04-28 |  | | Completely useless. Can't create an account. Says all email addresses are invalid. There is still a link recommending this app on the TN state website, it's completely ridiculous that the state can't get their dooky together, probably takes a seven year feasibility study and an act of congress to edit the website. |
| 2024-03-30 |  | | Used to work good. Can not use to renew registration. Which is the entire reason for downloading. Will not take payment info. No matter how many different ones you try. Only part that works is info that was already in the app from when it actually worked last year |
| 2024-02-15 |  | | 02/24, doesn't work at all (iOS or Android). Tried reinstall. Hasn't updated data since 2022. Fails to validate credentials when trying to login. Won't connect to network. Website and app haven't been updated since 2021. Attempted to use contact form on website, it doesn't work either. This is a Totally Dead app, which is a shame. I found it really useful when it worked. |
| 2024-01-30 |  | | I have used this app for several years now with no problem. All of a sudden, when I try to access the vehicle insurance information, I get an error message saying, "Error: vehicle information not found." It also does this when I try to add a new vehicle or check the registration of one of my existing vehicles. |
| 2023-11-01 |  | | First time I used app, had no problem adding vehicles and renewing registration. I have another to renew and not a single action on the site works. Just says, "function not available" or "changes can't be made right now," etc. It shows the registration as expiring but won't let me act on it. Just awful. |
| 2023-10-25 |  | | Worked great until recently. Tried to add a vehicle and all I am getting is errors. I've tried everything capitalizing the letters adding spaces. Nothing is working. I've even logged out, logged back in and I've tried uninstalling and reinstalling. |
| 2022-07-20 |  | | All Errors. I set up an account and entered the plate and title number. I did this for 2 different cars. The app gave an error message for both saying vehicle information not found. I uninstalled and reinstalled the app and tried again but got the same result. |
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