BigCommerce
Take Your Business On-the-Go
Total ratings
3.70
(Rating count:
287)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Ability to monitor store on the go
- Handy features like scanning product codes and shipping labels
- Provides access to sales data and order information
Cons
- Frequent crashes and bugs
- Limited functionality compared to the website
- Inconsistent login experience and frequent logouts
- Lack of ability to edit inventory or manage products effectively
- Poor notification system, especially after updates
Most mentioned
- App crashes or experiences bugs
- Limited app functionality compared to desktop
- Frequent logouts and login issues
- Difficulty with inventory management
- Poor notification handling
Upgrade to see all 20 reviews
User reviews
Recent rating average:
2.20
All time rating average:
3.70
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-08-17 |  | | No longer works. App crashes after opening. PS contacting support has proven useless in past. Fix this. |
| 2024-08-14 |  | | I love this app! Being able to monitor my store on the go is essential for me. Also, the ability to scan product code and shipping label to create a shipment directly within the app is handy. I can't wait to see what future updates bring! |
| 2024-08-07 |  | | Why has it stopped working since the update? All I get is a message saying that the app can't reach BigCommerce servers |
| 2024-06-06 |  | | as much as I have enjoyed using big commerce for my website, the app is mediocre at best. it always seems to have errors when I try to upload pictures, and when trying again after the error, it creates a new product and still doesn't upload the pictures. when typing out descriptions it will randomly change where it's typing or suggest words that aren't even close to what I am typing. overall the app is more frustrating than helpful. |
| 2024-05-30 |  | | For the amount you charge for a basic small store, I was expecting a much better app experience. I'd be happy to pay 50% less and not have the app. I sell on multiple channels and this app is the worst of the bunch when it comes to managing my store. eBay has a very good mobile app interface, I can do 80% of my business from that app. |
| 2023-11-14 |  | | They found a hack to the fingerprint issue by using passkey functionality in a weird way. Anyway, it works now, albeit slow and clunky. Raised from 1 to 3 stars. Just offer the choice of no security. It's really pointless in a lot of people's stores. And every app except banking gives you the choice. Even square doesn't make you have a pin or fingerprint unless you choose it. |
| 2022-08-11 |  | | Any reporting, product bulk editing, or Advanced features have to be logged in to on the website. The app is limited. I don't want to have to log in every time, and notifications work sometimes and other times they come through way after, I have customers calling me asking me why I haven't responded. They need to add a lot more customization and management features directly in the app I don't want to have to log into the website to do several things from my phone |
| 2022-07-24 |  | | Almost 2 years on no interest in fixing this basic bug from the team, fairly standard for any issues on the platform.... handy for an on the go overview and notification of orders, the chart system has a slight bug that it Displays only in USD (even if store currency is something else (GBP in my case) the values are correct but the Symbol is not, seems to do all i need for now! |
| 2022-02-06 |  | | Constantly logs me out in the middle of working on my site. Other times when adding images it after submitting them it turns them all to the same one. I also have to go back into every item after saving it to re add the shipping weight because it doesn't save it the first time. |
| 2021-11-28 |  | | Just trying to log in on the app is a 50/50 shot. Get my emailed verification code, bit still can't in, or else it just stays on login screen with no reason why it won't log in. Still can't do much functionally on the app except look at items and orders. Bit just getting signed in is still a majority of the problem. |
Upgrade to see all 20 reviews